Account Development Representative

Who Are We?

Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

The Account Development Representative will have the responsibility of uncovering business needs for Strategic & Enterprise Accounts to build a pipeline for the sales organization. The Account Development Representative will collaborate with marketing, sales enablement, & management to create campaigns & prospect to develop to the point of handoff for Sales. An implicit responsibility of the Account Development Representative is to conduct business dealings with prospects in a way that creates a superior customer/prospect experience to set the stage for future product sales for Postman.

What You’ll Do

• Work with the Account Development Manager & cross functional teams to create strategic targets to identify & generate new & expansion business opportunities
• Meet or exceed strategic goals & committed targets by engaging with qualified leads & enabling the next step in the sales cycle
• With consultative engagement you will qualify opportunities by understanding business challenges while also educating them on the value of our product
• Complete detailed research within targeted accounts to identify key contacts & critical account information
• Identify & target strategic new prospects that would accelerate territory growth
• Select & engage with prospects that are identified through marketing efforts
• Become an expert in sales prospecting platforms & tools
• Use identified customer challenges to prescribe relevant campaigns & events to drive engagement
• Develop superior customer service relationships with prospects.
• Self audit activity to ensure accuracy & to enable improvement
• Proactively learn Postman’s product, competitive products, & market knowledge via website, online webinars, & other marketing information.
• Update lead status & all prospect interaction in CRM application daily
• Become an expert with sales enablement tools

About You

• 6 months to 2 years of experience in business development, sales or related field. Experience with lead qualification at all levels within organizations – developers, managers, directors, VPs, executives is a plus.
• Energy and Creativity - ability to work in a high energy, fast‐paced sales environment. You think out-of-the-box and wow people with your interesting angles and quality work.
• Proficient with standard productivity tools.
• Lives in Boston, MA, San Francisco Bay Area, or Austin, TX and willing to go into the office 1-2 times per week.

What Else?

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.

At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Austin, Tokyo, Bangalore, Hyderabad, London, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.

Key skills/competency

• Business Development
• Sales Prospecting
• Lead Qualification
• CRM Management
• Strategic Account Planning
• Sales Enablement Tools
• Customer Relationship Management
• API Platform Knowledge
• Market Research
• Campaign Development