Project Manager, Solutions Engineering

@ Posit

About the Role

The Solutions Engineering team at Posit partners closely with customers—especially their IT and SysAdmin groups—to ensure they get the most value from our professional products. As a Project Manager, you will drive customer engagements by providing structure, clarity, and coordination across a portfolio of complex IT projects.

What You'll Do

Project Leadership & Execution:

• Manage a portfolio of 15-20 enterprise IT projects.
• Drive end-to-end project planning and execution with documented scope, milestones, and roles.
• Monitor and adjust project scope and timelines to mitigate risks.
• Resolve risks by collaborating with internal and external stakeholders.
• Ensure contractual compliance throughout project delivery.

Communication & Stakeholder Management:

• Serve as the primary point of contact for all project communications.
• Coordinate and facilitate meetings for engagement and accountability.
• Align Sales, Customer Success, Engineering, and Leadership for cohesive outcomes.
• Support customer satisfaction and long-term retention.

Process & Documentation:

• Maintain clear project documentation using tools like Salesforce and Jira.
• Share best practices to improve consistency and efficiency.
• Create repeatable processes and project templates.
• Improve internal collaboration by clarifying roles and responsibilities.

What You'll Bring

• Experience managing complex, multi-stakeholder projects in enterprise IT.
• Proven ability to develop and implement project plans aligned to goals.
• Outstanding communication and interpersonal skills.
• Track record of delivering projects on time, within scope and budget.
• Comfort with project management tools such as Salesforce and Jira.

Your First Year at Posit

• Learn about Posit and customer business goals.
• Engage with cross-functional teams to learn processes and tooling.
• Manage initial customer engagements and document project scopes.
• Create reusable project templates for success.
• Provide feedback to improve customer experience.

Key Skills/Competency

• Project Management
• IT Projects
• Stakeholder Management
• Communication
• Risk Management
• Process Improvement
• Documentation
• Salesforce
• Jira
• Customer Success