Product Manager AI & Automation

About the Role

Open to candidates based in Germany, United Kingdom, Poland and France.

The Product Manager AI & Automation will lead the design, delivery, and lifecycle management of AI‑driven and automation-focused products and capabilities across Pontoon and its client programs.

This role blends strategic product leadership, hands-on delivery, and cross-functional orchestration, ensuring Pontoon remains at the forefront of intelligent workforce technology.

What you’ll be doing

• Define the product vision, roadmap, and success metrics for AI, automation, and innovation capabilities in alignment with Pontoon’s strategic direction.
• Balance long‑term innovation strategy with short‑cycle, pragmatic delivery.
• Collaborate with client leadership to identify opportunities to deploy AI/automation in their programs.
• Conduct market, technology, and customer research to identify emerging opportunities and evolving user needs.
• Translate complex technology advancements into clear business narratives for leadership, clients, and internal stakeholders.
• Drive end‑to‑end product lifecycle: ideation, requirements definition, prioritization, backlog management, development, launch, and continuous optimization.
• Work closely with external developers, system integrators, and technology partners to design and deliver robust solutions.
• Evaluate, pilot, and implement AI-driven tools (including Copilot, predictive models, generative AI workflows, and intelligent chat/assistant capabilities).
• Provide product training, enablement, and change management support to ensure successful rollouts.

Education & experience requirements:

• Proven experience as a Product Manager or Product Owner delivering digital, AI, automation, or technology driven products.
• Demonstrated experience partnering with external vendors, development teams, or technology partners.
• Background in AI/ML solutions, automation technologies, workflow platforms, or HR/workforce technology preferred.
• Strong experience working in agile, iterative development environments.
• Experience within workforce solutions, MSP/RPO, HR tech, or related industries is an asset.

Knowledge, skills & abilities:

• Ability to define product strategy and convert it into actionable roadmaps.
• Deep understanding of AI concepts, automation technologies, integration models, and digital workflow design.
• Ability to work with engineers and developers on technical requirements and architectural decisions.
• Skilled at evaluating vendor capabilities, coordinating delivery, and managing performance.
• Strong project management skills with comfort navigating ambiguity.
• Ability to communicate technical topics to non‑technical audiences clearly and persuasively.
• Commitment to building solutions that solve real user challenges and improve experiences.
• Deep curiosity to understand client needs, operational pain points, and workforce trends.

Key skills/competency

• Product Strategy
• AI/ML Solutions
• Automation Technologies
• Product Lifecycle Management
• Agile Development
• Vendor Management
• Generative AI
• Workflow Design
• Client Collaboration
• Change Management