Quality Assurance Analyst - Contract

About PolicyMe

PolicyMe is modernizing the insurance industry in Canada. We are a remote-first, Toronto-based startup with big ambitions, aiming to change the long-unchanged Canadian insurance landscape. We're looking for a Quality Assurance Analyst to join our QA team and support the release of our innovative products. This is a fixed-term, 18-month maternity leave contract role.

What You'll Do

As a Quality Assurance Analyst, you will gain expertise in testing new InsurTech products and help maintain a high-quality release cadence. You will contribute to building a QA program that ensures the robustness of our front-end customer experience and back-end systems. You'll also get exposure to our AI-supported QA automation initiative, combining hands-on manual testing with modern tooling.

• Participate in daily QA standups and dedicated engineering team standups to stay informed on requirements, specs, and release plans.
• Assist in building comprehensive testing plans with the QA team and design clear test cases for feature readiness assessment.
• Manage all aspects of the test plan to enable on-time launches, including executing test cases, documenting progress, and communicating testing statuses to stakeholders.
• Perform thorough manual testing across environments, devices, and browsers, including regression and exploratory testing.
• Log, track, and retest bugs in Jira and Zephyr, collaborating with developers on prioritization and resolution.
• Work with QA, product, and engineering teams to identify new tools or internal features to improve QA testing quality and speed.
• Contribute to our AI-supported QA automation project (e.g., TestSigma), identifying scenarios for automation and supporting test creation/maintenance.
• Support developers in improving automated testing and ensuring new features are added to the automated regression testing suite.
• Work with product managers to identify critical bugs for resolution before deployment.
• Help develop and execute a structured process for triaging bugs across the organization.
• Detail bugs to support resolution, including replication and root cause analysis.

What We're Looking For

• Quality Assurance Experience: Preferably 3-5 years of experience in quality assurance testing for web-based platforms, with a strong emphasis on manual testing.
• Manual Testing Proficiency: Comfort with extensive manual testing, including developing and executing test cases across devices and browsers.
• QA Automation Exposure: Some knowledge or training in QA automation or software development, with an interest in contributing to AI-supported automation.
• Attention to Detail: Ability to thoroughly think through niche scenarios based on customer usage.
• Technical Aptitude: Comfortable becoming familiar with technical topics and building a deep understanding of systems, without needing to code.
• Fast Learner: Ability to ramp up quickly and ask clarifying questions.
• Strong Communication: Ability to articulate test status, findings, and QA program updates to diverse audiences.
• Initiative and Teamwork: Proactive in finding solutions, team-oriented, humble, supportive, and willing to go the extra mile.

Why Join PolicyMe?

• Generous PTO (20 vacation days).
• Comprehensive benefits plan with premiums paid in full.
• Investment in professional development (L&D budget, AI tooling budget, performance reviews twice a year, ongoing feedback).
• Extremely high performing, low-ego, remote-first team disrupting an old industry.
• Option to work from home or our Toronto office.
• Company covers costs for in-person experiential social events twice a year.

Compensation

The total target cash compensation for this role is $77,000 - $91,300 CAD, based on experience.

About PolicyMe

PolicyMe is Canada's leading digital insurance solution, offering straightforward and affordable financial protection. Our product suite includes Life Insurance, Critical Illness Insurance, and Health & Dental Insurance, tailored to Canadians' needs. We also offer B2B2C solutions. Founded by insurance experts and technology entrepreneurs, PolicyMe is committed to making insurance simpler and more accessible. Since our launch in 2018, we have grown exponentially, selling over $10 billion in insurance coverage.

We operate with a remote-first culture, attracting top talent from across Canada. We offer a fast-paced, collaborative environment with ambitious yet humble individuals.

Commitment to Equal Opportunity

PolicyMe is an equal opportunity employer. We welcome applicants of all backgrounds and provide fair consideration regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.

Accessibility Statement

We are committed to providing an accessible hiring experience. If you require accommodations during the application process, please indicate this in the “Additional Information” section of your application.

Additional Notes

This is an 18-month contract backfill role covering a planned leave on our QA team.

Key skills/competency

• Quality Assurance Analyst
• Manual Testing
• Web-based Platforms
• Test Cases
• Regression Testing
• Exploratory Testing
• Bug Tracking
• Jira
• Zephyr
• InsurTech