It Operations Engineer, Application Support
Point72 · Bengaluru, Karnataka, India
- On site
- Full-time
- $150,000 / year
- Bengaluru, Karnataka, India
Job highlights
- Support trading platforms for optimal performance.
- Coordinate software upgrades and releases.
- Manage production and UAT trading systems.
- Handle incidents and communicate with stakeholders.
- Collaborate globally with flexible schedules.
About the role
About Point72's Technology Team
As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source and AI solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.What you’ll do
- Provide operational and technical support for the firm’s trading platforms to ensure optimal performance
- Coordinate and execute software upgrades and releases across trading platforms
- Manage all production and UAT trading platforms
- Support trading systems during incidents, including both remediating the issue and ensuring ongoing communication with end-users and stakeholders
- Liaise with brokers, service providers, and other internal technology groups and stakeholders
- Design and implement tools and reports to enhance department efficiency
- Assist platform users during onboarding processes
What’s Required
- 7+ years of application support experience within the financial services industry
- Experience working with Linux and other languages
- Ability to work effectively within a global team, adapting to varying time zones and flexible shift schedules
- Strong understanding of order management workflows
- Commitment to the highest ethical standards
About Point72
Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit https://point72.com/.Key skills/competency
- IT Operations
- Application Support
- Financial Services
- Linux
- Trading Platforms
- Software Upgrades
- Incident Management
- Stakeholder Communication
- Global Teamwork
- Order Management
Skills & topics
- IT Operations
- Application Support
- Financial Services
- Linux
- Trading Platforms
- Software Engineering
- System Administration
- Technical Support
- Incident Management
- Order Management
How to get hired
- Tailor your resume: Highlight your 7+ years of financial services application support and Linux experience.
- Showcase your skills: Emphasize order management workflow knowledge and global team collaboration.
- Prepare for interviews: Be ready to discuss incident management and stakeholder communication strategies.
- Understand Point72: Research their investor-led culture and commitment to growth.
Technical preparation
Master Linux command line and scripting.,Deepen knowledge of order management systems.,Practice troubleshooting trading platform issues.,Familiarize with release management processes.
Behavioral questions
Describe a major incident you managed.,How do you collaborate with global teams?,Explain your approach to stakeholder communication.,How do you ensure ethical standards in IT?
Frequently asked questions
- What are the key responsibilities for an IT Operations Engineer at Point72?
- As an IT Operations Engineer at Point72, you'll provide operational and technical support for trading platforms, manage software upgrades, support systems during incidents, and liaise with various stakeholders. Your role is crucial in ensuring the optimal performance of the firm's trading infrastructure.
- What experience is required for the IT Operations Engineer Application Support role at Point72?
- Point72 requires at least 7 years of application support experience specifically within the financial services industry. Experience with Linux and a strong understanding of order management workflows are also essential for this position.
- How does Point72 support professional development for its technology teams?
- Point72 encourages professional development by supporting experimentation with open source and AI solutions, and embracing enterprise agile methodology. They aim to help employees bring innovative ideas to products while satisfying their own intellectual curiosity.
- What is the work environment like for an IT Operations Engineer at Point72?
- The role requires the ability to work effectively within a global team, adapting to varying time zones and flexible shift schedules. This collaborative environment fosters innovation and supports the firm's worldwide operations.
- How can I best prepare my application for the IT Operations Engineer position at Point72?
- To prepare your application for Point72, ensure your resume clearly highlights your extensive experience in financial services application support and your proficiency with Linux. Demonstrating your understanding of order management workflows and your ability to work in a global, flexible-schedule environment will also strengthen your candidacy.