Client Solution Specialist

Position Overview

At PNC, our people are our greatest differentiator. As a Client Solution Specialist in the Mortgage Home Lending Center, you will support sales, service, and execution for new and ongoing client relationships.

Schedule & Work Arrangements

Schedule options include Saturday-Wednesday, 9-5pm EST or Monday-Friday, 11:30-8pm EST. This position may be eligible for remote work in select locations, with occasional in-office participation.

Job Responsibilities

• Provide sales, service, and execution support.
• Gather required documentation and verify accuracy.
• Review and prepare client and transaction details.
• Act as point of contact and escalate issues as needed.
• Administer implementation plans and generate reports.
• Provide general administrative support.

Key Competencies

PNC values customer focus, risk management, accuracy, effective communication, flexibility, decision making and detailed attention. The role requires client counseling, relationship building, and sales support skills.

Qualifications & Experience

Typically requires an Associate degree or equivalent with 3+ years of experience. Bilingual Spanish is preferred.

Compensation & Benefits

Base salary ranges between $40,500 and $72,150 based on location, market data, skills, and experience. PNC offers comprehensive benefits including health coverage, insurance, retirement plans, paid time off, and other employee benefits.

Inclusion & Accessibility

PNC fosters an inclusive environment and provides reasonable accommodations for applicants who need them. For accommodation requests during the hiring process, contact AccommodationRequest@pnc.com.

Key skills/competency

Client Support, Documentation, Compliance, Risk Management, Administrative, Communication, Relationship Building, Sales Support, Customer Service, Attention to Detail