Account Manager II

@ PNC

Job Profile

At PNC, our people are our greatest differentiator. As an Account Manager II within PNC's Treasury Management organization, you will be based remotely. Work is performed from an approved quiet, confidential space at home.

Role Overview

This position involves developing and maintaining long-term client relationships, providing consultative sales support, and acting as the primary liaison between clients and operational servicing units. You will help identify new service opportunities, participate in contract negotiations, and resolve high severity issues to maintain positive client relationships.

Responsibilities

• Develop and maintain assigned long-term client relationships.
• Provide consultative support and liaison services between clients and operations.
• Participate in pricing, service scope development, and contract negotiations.
• Forecast key account metrics and document client requirements.
• Manage processes in contracts and serve as escalation point for critical issues.

Qualifications & Skills

Required banking experience, strong account management, client counseling and relationship building skills. Knowledge of risk management and customer focus is essential. A bachelor's degree and 3+ years of relevant experience are preferred.

Benefits & Additional Information

PNC offers extensive benefits including health coverage, retirement plans, paid time off, and educational assistance. This role requires 15% travel and is open to applicants who can work remotely from a confidential home space.

Key skills/competency

• Account Management
• Client Counseling
• Treasury Management
• Sales Negotiation
• Relationship Building
• Risk Management
• Contract Negotiation
• Customer Focus
• Remote Work
• Banking