Front Desk Associate
Plump Cosmetics & Injectables · New York, NY
- On site
- Full-time
- $50,000 / year
- New York, NY
Job highlights
- Manage client experience from arrival to departure.
- Handle scheduling and daily studio operations.
- Educate clients on services and products.
- Drive service and retail sales goals.
- Maintain a polished front-of-house environment.
About the role
Front Desk Coordinator (Full-Time) – Upper East Side
At Plump, we’re redefining what aesthetic medicine feels like—approachable, elevated, and rooted in expertise. We’re looking for a warm, polished, and proactive Front Desk Coordinator to join our Upper East Side studio at 210 East 60th Street and create an exceptional experience for every client who walks through our doors. This role is more than just check-in and check-out; you’ll play a key part in guiding the client journey, building relationships, and supporting our team in driving both service and retail sales.
Schedule:
- Monday–Friday: 11:15 AM – 7:00 PM
- Optional Saturday availability for additional hours if desired
What You’ll Do:
- Create a seamless, welcoming experience from arrival to departure
- Manage scheduling, client flow, and daily operations with precision
- Educate clients on treatments, memberships, and skincare offerings
- Confidently recommend and sell medical-grade skincare products tailored to client needs
- Support the team in achieving studio sales goals (services + retail)
- Maintain a polished, organized, and elevated front-of-house environment
Who You Are:
- Warm, personable, and naturally client-focused
- Organized and able to multitask in a fast-paced environment
- Comfortable with sales and product recommendations (a love for skincare is a plus)
- Detail-oriented with strong communication skills
- Excited to be part of a collaborative, growing team
Perks & Benefits:
- Competitive hourly pay
- 10 days PTO + paid holidays
- Botox & filler stipend bank
- Employee discounts on treatments and skincare
- Opportunities for growth within a rapidly expanding brand
If you love creating meaningful client experiences and thrive at the intersection of beauty, wellness, and sales—we’d love to meet you.
Key skills/competency:
- Front Desk Coordination
- Client Experience
- Sales
- Skincare Product Knowledge
- Scheduling
- Operations Management
- Customer Service
- Communication Skills
- Team Collaboration
- Brand Ambassadorship
Skills & topics
- Front Desk Coordinator
- Receptionist
- Client Experience
- Sales Associate
- Skincare
- Aesthetic Medicine
- Customer Service
- Medical Spa
- Full-Time
- NYC Jobs
How to get hired
- Tailor your resume: Highlight client service, sales experience, and organizational skills relevant to a Front Desk Coordinator role.
- Showcase your passion: Emphasize any experience or interest in skincare, beauty, or wellness in your application.
- Prepare for behavioral questions: Be ready to discuss how you handle client interactions, sales, and fast-paced environments.
- Research Plump Cosmetics: Understand their brand, mission, and values to align your answers during the interview.
- Express enthusiasm: Clearly communicate your excitement for creating exceptional client experiences and contributing to sales.
Technical preparation
Practice scheduling software proficiency.,Study skincare product benefits.,Review sales techniques.,Prepare for POS system operation.
Behavioral questions
Describe a time you handled a difficult client.,How would you upsell a service or product?,How do you stay organized in a busy environment?,Why are you passionate about skincare/beauty?
Frequently asked questions
- What are the typical working hours for the Front Desk Coordinator at Plump Cosmetics & Injectables?
- The standard schedule for the Front Desk Coordinator is Monday to Friday, from 11:15 AM to 7:00 PM. There is also optional Saturday availability for those seeking additional hours.
- What is the main focus of the Front Desk Coordinator role at Plump Cosmetics & Injectables?
- The Front Desk Coordinator is crucial in creating an exceptional client experience, managing operations, educating clients on treatments and products, and supporting sales goals for both services and retail.
- Do I need prior sales experience to be considered for the Front Desk Coordinator position?
- While direct sales experience is beneficial, comfort with sales and product recommendations is key. A genuine interest in skincare is also a plus for the Front Desk Coordinator role at Plump Cosmetics.
- What kind of benefits does Plump Cosmetics & Injectables offer its Front Desk Coordinators?
- Plump Cosmetics offers competitive hourly pay, 10 days of PTO plus paid holidays, a Botox & filler stipend bank, employee discounts on treatments and skincare, and opportunities for career growth.
- How does Plump Cosmetics & Injectables describe its company culture?
- Plump Cosmetics aims to redefine aesthetic medicine by being approachable, elevated, and expert-driven. They foster a collaborative and growing team environment, particularly for roles like the Front Desk Coordinator.
- What skills are most important for a successful Front Desk Coordinator at Plump Cosmetics & Injectables?
- Key skills include being warm, personable, client-focused, organized, detail-oriented, and having strong communication abilities. Comfort with sales and a proactive approach are also highly valued for this role.