Community Investment & Communications Analyst

Job Purpose/Summary

The Community Investment & Communications Analyst at Plains All American is an individual contributor on the Communications team, responsible for leading corporate philanthropy and employee engagement efforts. This role also involves managing foundational communications channels and processes.

This position is ideal for a highly organized, relationship-driven professional who excels in program ownership, works proactively and independently, demonstrates strong attention to detail and follow-through, and balances strategic thinking with day-to-day execution. The Analyst will play a central role in strengthening Plains All American's community impact and employee connection while ensuring core communications channels are effective, well-governed, and continuously improving.

The selected candidate will be eligible for company benefits including Medical, Dental, Vision, Paid Time Off (PTO), and Free Parking.

Corporate Philanthropy & Employee Engagement Responsibilities

• Lead the strategy, planning, and execution of Plains All American's corporate philanthropy, sponsorships, and employee engagement programs, including the CARE program (employee donation matching and volunteering).
• Develop and manage annual budgets, goals, calendars, and measurement for corporate giving, matching gifts, and volunteer initiatives.
• Lead major employee giving campaigns, such as a United Way campaign, and year-round volunteer engagement across Plains All American's key office locations.
• Serve as system administrator for the Benevity platform, ensuring effective user support and performance tracking.
• Propose ideas and recommendations for continuous improvement in program design, participation, and impact, informed by employee feedback, peer benchmarking, and best practices.
• Partner with colleagues managing regional and functional philanthropic activities to ensure alignment.
• Track, analyze, and report company-wide philanthropic investment, participation, and impact metrics.
• Develop engaging communications that showcase Plains All American's community investments, employee involvement, and local impact.
• Monitor peer benchmarks, emerging trends, and best practices to maintain relevance and effectiveness of Plains All American's approach.

Communications Responsibilities

• Own day-to-day management of the company intranet, including overall site structure, navigation, and homepage content.
• Draft, edit, schedule, and publish content for the intranet.
• Manage submissions from internal contributors, ensuring clarity, consistency, and alignment with Plains All American's voice.
• Monitor site metrics to continuously improve content strategy and user experience.
• Support colleagues across the business who own intranet content to ensure information is current, easy to navigate, and aligned with intranet standards.
• Maintain a centralized internal communications calendar to ensure thoughtful timing and coordination of communications across the enterprise.
• Provide general communications support as needed, which may include drafting, editing, and/or posting routine announcements or social media content.
• Support consistent brand use and basic design needs.
• Assist with crisis communications.
• Utilize tools, templates, and systems to help organize work, streamline processes, and improve overall team efficiency.

Knowledge & Skills Required

• Ability to engage comfortably with senior leaders and field-based employees, building strong relationships and adapting communication style to different audiences and environments.
• Strong understanding of the nonprofit sector and best practices in corporate philanthropy and employee engagement.
• Proven ability to manage programs, budgets, timelines, and recurring processes with discipline and attention to detail.
• Excellent writing and editing skills, with the ability to translate complex information into clear, concise, employee-friendly communications.
• Highly organized and comfortable working with systems and tools, including managing calendars, platforms, and workflows.
• Self-directed, dependable, and comfortable operating with autonomy in a fast-paced environment.

Experience Required

• Minimum seven years of experience in corporate philanthropy, corporate social responsibility, community relations, nonprofit management, or a related field, ideally within a corporate environment or a large, complex nonprofit.
• Demonstrated experience with employee giving, volunteering, and/or corporate donation programs at scale.
• Experience using Benevity or similar community investment software.
• Experience supporting internal communications channels (e.g., intranet, employee announcements, calendars).
• Energy industry experience preferred.
• Cleared criminal history (background) and satisfactory reference checks.
• Compliance with the Company’s drug and alcohol policy including pre-employment D&A testing.
• This position is not eligible for employment-based visa sponsorship. Applicants must be authorized to work in the U.S. for the duration of their employment.

Key skills/competency

• Corporate Philanthropy
• Employee Engagement
• Internal Communications
• Program Management
• Budget Management
• Content Management
• Benevity Platform
• Community Relations
• CSR Initiatives
• Stakeholder Communication