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Pitney Bowes

Government Renewal Account Manager (Remote in US EST & CST)

Pitney Bowes · Florida, United States

  • On site
  • Full-time
  • $80,000 / year
  • Florida, United States
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Job highlights

  • Manage existing government client accounts remotely.
  • Focus on retaining and growing Annual Recurring Revenue.
  • Utilize outbound calling to assess needs and close sales.
  • Requires strong sales aptitude and CRM proficiency.
  • Home office setup and stable internet required.

About the role

About Pitney Bowes

We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve.

We’re Looking For People Who:

  • Act with urgency, accountability, and purpose
  • Deliver high quality work with consistency and pride
  • Collaborate effectively and elevate those around them
  • Focus on outcomes that drive impact and growth

Job Description

Pitney Bowes is seeking a Government Renewal Account Manager Remote in the Eastern and Central Time Zones in the United States in SendTech Solutions Digital Shipping team. Your role as a client-centric sales professional who is forward-thinking and focused on closing the deal. You will have a direct impact on our Annual Recurring Revenue (ARR) goal.

This is a remote Sales position. Qualified candidates must reside in the United States. This position can be based in the Central or Eastern time zones. Current Pitney Bowes employees may be considered who reside in the areas other than those listed above.

Compensation

The wage for this position is $21.88 per hour base with $35,000 On‑Target Incentive (OTI) available, pursuant to the Pitney Bowes sales incentive plan's terms and conditions.

You must be legally authorized to work in the US. This employer will not sponsor this position for employment visa status now or in the future (ex. H-1B)

What You Will Do

  • Generate, upgrade, and manage the portfolio of our existing government business base through outbound calling (no cold calling involved)
  • Adapt to situations that require a strong sales aptitude, follow-up on leads, use effective selling systems and techniques to help probe, present and close sales with existing government clients
  • Work with decision makers to address current needs, resolve issues related to their existing lease agreements, or right size solutions
  • Overcome plausible objections by positioning program benefits, features, and the company’s value proposition
  • Partner with internal teams to resolve all errors and client escalations
  • Identify and implement changes needed to improve performance
  • Raise the bar for yourself, your team, and the client

Your Background

  • Preferred experience working with Government, NGO, Non-Profit accounts
  • 1+ years of experience executing outbound client calls to consult, assess needs, and recommend appropriate products and services
  • Ability to overcome objections effectively to close the sale
  • History of consistent and strong follow-up on sales opportunities through phone, fax, and email correspondence to answer questions and provide marketing materials using customized software
  • Confidently initiate outbound sales calls
  • Mastery of Customer Relationship Management (CRM) tools - i.e. Sales Force, etc., - to effectively plan and document sales activities, document customer information, campaign management, account development, pipeline adds and forecasting

Our Team

SendTech Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies and other applications for small and medium businesses, retail, enterprise, and government clients around the world to help simplify and save on the sending, tracking and receiving of letters, parcels and flats.

Remote Work Requirements

To be successful working remote in this role, you must:

  • Have a secure, quiet, distraction-free area at home in which to focus on work and protect client data
  • Have the technology to work successfully at home: Check your current speed at www.speedtest.net; ongoing checks once working are required

What We Will Provide

  • Provide the opportunity to grow and develop your career
  • Offer an inclusive environment that encourages diverse perspectives and ideas
  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization
  • Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)

Key skills/competency

  • Government Account Management
  • Sales
  • Client Relationship Management
  • CRM Software
  • Outbound Calling
  • Negotiation
  • Problem-Solving
  • Sales Closing
  • Account Development
  • Remote Sales

Skills & topics

  • Government Account Manager
  • Sales
  • Account Management
  • Customer Relationship Management
  • CRM
  • Outbound Sales
  • Renewal Sales
  • Client Retention
  • Remote Sales
  • United States

How to get hired

  • Tailor your resume: Highlight government client experience and 1+ years of outbound sales calls. Emphasize CRM tool mastery (e.g., Sales Force).
  • Showcase sales skills: Quantify your success in closing deals, overcoming objections, and following up on leads.
  • Address remote work needs: Confirm you have a secure, quiet home office space and reliable internet connection.
  • Prepare for interviews: Be ready to discuss your approach to client needs assessment, problem-solving, and upselling.
  • Apply online: Submit your application through the Pitney Bowes careers portal.

Technical preparation

Master CRM tools like Sales Force.,Practice outbound calling techniques.,Prepare to discuss sales metrics.,Ensure reliable home internet connection.

Behavioral questions

How do you handle client objections?,Describe your sales closing process.,How do you manage client needs?,How do you ensure client satisfaction?

Frequently asked questions

What is the base salary for a Government Renewal Account Manager at Pitney Bowes?
The base salary for this role is $21.88 per hour, with an On-Target Incentive (OTI) of $35,000 available, as per the Pitney Bowes sales incentive plan.
Does Pitney Bowes offer visa sponsorship for the Government Renewal Account Manager position?
No, Pitney Bowes will not sponsor this position for employment visa status, now or in the future. You must be legally authorized to work in the U.S.
What are the geographic requirements for the remote Government Renewal Account Manager role?
Qualified candidates must reside in the United States, specifically within the Eastern or Central Time Zones. Current employees outside these zones may also be considered.
What kind of sales activities are involved in this role?
This role involves generating, upgrading, and managing existing government client accounts through outbound calling. You will assess needs, resolve issues, overcome objections, and close sales.
Is cold calling part of the Government Renewal Account Manager's responsibilities?
No, cold calling is not involved. The role focuses on outbound calling to existing government clients to manage and grow their accounts.
What technology and home setup are required for this remote position?
You need a secure, quiet, distraction-free home office space and reliable technology to work successfully from home, including a stable internet connection (speedtest.net required).
What experience is preferred for the Government Renewal Account Manager role?
Preferred experience includes working with Government, NGO, or Non-Profit accounts, and at least 1 year of outbound client calling experience to assess needs and recommend products/services.
How does Pitney Bowes support career development for remote employees?
Pitney Bowes offers opportunities for career growth and development, challenging and unique contributions, and a comprehensive global benefits and wellbeing program.

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