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Street Team / Ticket Sales Agent

Pirate Water Taxi

Tampa, Florida, United StatesOn Site

Original Job Summary

Join Our Team!

Manthey Hospitality is Tampa Bay’s premier operator of passenger vessels, offering upscale dining cruises and water taxis. Pirate Water Taxi is our pirate-themed water taxi fleet in Downtown Tampa, serving 14 stops along the Hillsborough River and Tampa’s waterways.

Role Overview

The Street Team / Ticket Sales Agent is responsible for driving individual ticket sales for Pirate Water Taxi and all Manthey Hospitality brands. The position involves engaging with potential customers in person at various locations across our 14 docks, distributing boarding passes, wristbands, and brochures, and coordinating with on-board managers and crew.

Responsibilities

  • Sell tickets for Pirate Water Taxi and partner brands
  • Distribute boarding passes and passenger wristbands
  • Replenish brochure racks
  • Coordinate operations with crew and managers

Benefits

  • 401k matching after 3 months
  • Complimentary and discount cruise tickets after 6 months
  • Subsidized downtown parking

Requirements

  • Open availability including days, evenings, weekends, and holidays
  • Comfortable working outdoors and standing for long periods
  • Ability to work both independently and in a team setting
  • At least one year of recent customer service or sales experience
  • Interest in the hospitality/maritime industry

Key skills/competency

  • Ticket Sales
  • Customer Service
  • Outdoor Work
  • Team Coordination
  • Hospitality
  • Maritime
  • Communication
  • Sales
  • Event Operations
  • Distribution

How to Get Hired at Pirate Water Taxi

🎯 Tips for Getting Hired

  • Research Pirate Water Taxi: Understand the fleet and operational areas.
  • Customize your resume: Highlight customer service experience.
  • Showcase sales skills: Emphasize previous outdoor sales roles.
  • Practice interview insights: Prepare examples of teamwork and independence.

📝 Interview Preparation Advice

Technical Preparation

Review sales metrics analysis.
Practice POS system techniques.
Study ticketing software basics.
Brush up on digital payment methods.

Behavioral Questions

Describe past team coordination work.
Explain handling challenging customer interactions.
Discuss flexibility in shift scheduling.
Share independent problem-solving examples.