10 days ago

Scrum Master/BA

Pinnacle Method Consulting

Hybrid
Full Time
$125,000
Hybrid

Job Overview

Job TitleScrum Master/BA
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$125,000
LocationHybrid

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Job Description

Introduction

Pinnacle Method Consulting's mission is to help job seekers reach their career peak by accessing top-tier opportunities. We are not a staffing firm or agency. Pinnacle Method does not hire for these roles—we systematically source and verify them from premier employers.

Employer Industry: Information Technology Services

Why Consider This Job Opportunity

  • Opportunity for career advancement and growth within the organization
  • Collaborative and dynamic work environment focused on Agile methodologies
  • Chance to work on impactful ServiceNow implementations across various modules
  • Engage in continuous improvement and best practices in Agile delivery
  • Work with cross-functional teams, enhancing your professional network and skills

What To Expect (Job Responsibilities)

  • Analyze and document business and functional requirements for ServiceNow modules such as ITSM, ITOM, CMDB, and HRSD
  • Facilitate Agile ceremonies including sprint planning, daily stand-ups, and retrospectives
  • Support ServiceNow platform implementation, upgrades, and enhancements
  • Create and maintain comprehensive documentation including BRDs, user stories, and training materials
  • Collaborate with Product Owners for backlog prioritization and roadmap planning

What Is Required (Qualifications)

  • Minimum of 5 years of experience as a Business Analyst and/or Scrum Master
  • Hands-on experience with ServiceNow implementations, specifically ITAM, with ITOM/HRSD/SecOps preferred
  • Strong understanding of Agile/Scrum framework and Software Development Life Cycle (SDLC)
  • Proven ability to facilitate Agile ceremonies and manage cross-functional teams
  • Excellent stakeholder management and communication skills

How To Stand Out (Preferred Qualifications)

  • Experience with tools such as Jira, Confluence, and ServiceNow Agile Development
  • Familiarity with process standardization and governance strategies in IT environments

Key skills/competency

  • Agile Methodologies
  • Scrum Framework
  • ServiceNow Platform
  • Business Requirements Analysis
  • Stakeholder Management
  • Facilitation Skills
  • SDLC
  • Backlog Prioritization
  • Cross-functional Team Leadership
  • Documentation (BRDs, User Stories)

Tags:

Scrum Master
Business Analyst
Agile
Scrum
Requirements Analysis
Project Facilitation
Stakeholder Management
SDLC
Backlog Prioritization
Documentation
Cross-functional Collaboration
Process Improvement
ServiceNow
ITSM
ITOM
CMDB
HRSD
ITAM
Jira
Confluence
ServiceNow Agile
SecOps

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How to Get Hired at Pinnacle Method Consulting

  • Understand Pinnacle Method's Role: Recognize Pinnacle Method Consulting sources top roles, they are not the direct employer.
  • Tailor Resume for ServiceNow/Agile: Customize your resume to highlight extensive experience with ServiceNow implementations and Agile methodologies.
  • Demonstrate Agile Expertise: Prepare to discuss your experience facilitating Agile ceremonies and managing cross-functional teams effectively.
  • Showcase ServiceNow Experience: Provide concrete examples of your hands-on experience with ServiceNow modules like ITSM, ITOM, CMDB, and HRSD.
  • Prepare for Stakeholder Interactions: Be ready to illustrate your excellent stakeholder management and communication skills with specific scenarios.

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