10 days ago

Receptionist / Patient Scheduler

Pinnacle Method Consulting

Hybrid
Full Time
$40,000
Hybrid

Job Overview

Job TitleReceptionist / Patient Scheduler
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$40,000
LocationHybrid

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Job Description

Receptionist / Patient Scheduler

Pinnacle Method Consulting's mission is to help job seekers reach their career peak by accessing top-tier opportunities. We are not a staffing firm or agency. Pinnacle Method does not hire for these roles—we systematically source and verify them from premier employers.

Employer Industry: Mental Health Services

Why Consider This Job Opportunity

  • Competitive pay up to $20 per hour
  • Opportunity for career advancement and growth within the organization
  • Supportive and collaborative work environment
  • Chance to make a positive impact on client mental health and well-being
  • Independent working environment
  • Medical, Dental & Vision benefits for full-time staff

What To Expect (Job Responsibilities)

  • Respond to a high volume of incoming calls, emails, texts, and schedule appointments for providers
  • Schedule new patient appointments and verify insurance benefits
  • Build and maintain positive relationships with clients, providers, and team members
  • Coordinate between scheduling, billing, and clinical staff
  • Send out new patient paperwork through the portal

What Is Required (Qualifications)

  • At least 1 year of experience in professional phone scheduling or Receptionist duties
  • Experience with customer service and comfortable with phone answering
  • Detail-oriented, organized, and accurate in work
  • High level of integrity, professionalism, and compassion
  • Desire to grow with the company for a longer-term career

How To Stand Out (Preferred Qualifications)

  • 0-2 years of experience in a healthcare-related service
  • Experience in a mental health or counseling setting

Key skills/competency

  • Patient Scheduling
  • Customer Service
  • Phone Answering
  • Insurance Verification
  • Administrative Support
  • Communication Skills
  • Organizational Skills
  • Relationship Building
  • Detail Orientation
  • Mental Health Services

Tags:

Receptionist
Patient Scheduler
Scheduling
Customer Service
Communication
Administration
Insurance Verification
Patient Intake
Relationship Building
Office Support
EMR
EHR
CRM
Microsoft Office
Google Workspace
Scheduling Software
Patient Portal
Telehealth Platforms
Billing Software
Communication Software

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How to Get Hired at Pinnacle Method Consulting

  • Research the employer's mission: Study the values and focus of the mental health service provider to align your application.
  • Tailor your resume: Highlight your professional phone scheduling, customer service, and organizational experience to match the Receptionist / Patient Scheduler role.
  • Showcase compassion and integrity: Emphasize your ability to interact with patients professionally and empathetically, crucial for mental health settings.
  • Prepare for common interview questions: Practice discussing your experience with high-volume calls, problem-solving in customer service, and handling sensitive information.
  • Express long-term career interest: Convey your desire for growth and a sustained career within the company during interviews to demonstrate commitment.

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