1 day ago
Customer Service - Booking Hotels
Pinnacle Method Consulting
Hybrid
Full Time
$70,000
Hybrid
Job Overview
Job TitleCustomer Service - Booking Hotels
Job TypeFull Time
Offered Salary$70,000
LocationHybrid
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Job Description
About Pinnacle Method Consulting
Pinnacle Method Consulting's mission is to help job seekers reach their career peak by accessing top-tier opportunities. We are not a staffing firm or agency. Pinnacle Method does not hire for these roles—we systematically source and verify them from premier employers.
Employer Industry: Travel and Hospitality
Why Consider This Customer Service - Booking Hotels Opportunity
- Salary up to $70,000 a year
- Flexible, remote work environment
- Comprehensive training and ongoing support provided
- Income-earning possibilities based on performance
- Exclusive travel discounts and perks through industry partners
- Supportive team culture and mentorship
What To Expect as a Customer Service - Booking Hotels Professional
- Assist clients in selecting and booking hotel accommodations
- Provide accurate information on hotel amenities, pricing, and availability
- Respond promptly and professionally to client inquiries via phone, email, or online chat
- Maintain detailed and accurate records of client interactions and bookings
- Stay updated on hotel offerings, travel trends, and industry changes
What Is Required (Qualifications)
- Strong communication and customer service skills
- Friendly, professional demeanor and positive attitude
- Comfortable working independently and managing time effectively
- Basic computer skills and a reliable internet connection
- Interest in travel and helping clients plan memorable stays
How To Stand Out (Preferred Qualifications)
- Previous experience in customer service, hospitality, or sales is a plus but not required
Key skills/competency
- Customer Service
- Hotel Booking
- Travel Planning
- Client Communication
- Problem-Solving
- Remote Work
- Time Management
- Hospitality Industry
- Data Entry
- Sales Support
How to Get Hired at Pinnacle Method Consulting
- Research Pinnacle Method Consulting's mission: Understand their role in connecting candidates with top travel and hospitality employers.
- Tailor your resume for customer service: Highlight strong communication, problem-solving, and organizational skills relevant to client support.
- Emphasize your interest in travel: Showcase your passion for the travel and hospitality industry to align with the role's focus.
- Prepare for remote work discussions: Be ready to discuss your ability to work independently and manage time effectively in a virtual setting.
- Practice scenario-based interviews: Focus on how you would handle common customer inquiries, booking challenges, and client satisfaction.
Frequently Asked Questions
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01What is Pinnacle Method Consulting's role in this Customer Service - Booking Hotels position?
02Is previous experience necessary to get hired for the Customer Service - Booking Hotels role?
03What kind of training is provided for the Customer Service - Booking Hotels job?
04What are the income-earning possibilities for this Customer Service - Booking Hotels role?
05How flexible is the work environment for the Customer Service - Booking Hotels position?
06What type of perks are available for a Customer Service - Booking Hotels professional?
07What are the key technical skills needed for this remote booking role?
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