3 days ago

Customer Service - Booking Hotels

Pinnacle Method Consulting

Hybrid
Full Time
$70,000
Hybrid

Job Overview

Job TitleCustomer Service - Booking Hotels
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$70,000
LocationHybrid

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Job Description

Customer Service - Booking Hotels at Pinnacle Method Consulting

Pinnacle Method Consulting's mission is to help job seekers reach their career peak by accessing top-tier opportunities. We are not a staffing firm or agency. Pinnacle Method does not hire for these roles—we systematically source and verify them from premier employers.

Employer Industry: Travel Planning

Why Consider This Job Opportunity

  • Salary up to $70,000 a year
  • Flexible, remote work environment
  • Full training and access to industry resources and tools
  • Supportive team culture and mentorship
  • Income-earning possibilities based on performance
  • Exclusive travel discounts and perks through industry partners

What To Expect (Job Responsibilities)

  • Assist clients in selecting and booking hotel accommodations
  • Provide accurate information on hotel amenities, pricing, and availability
  • Respond promptly and professionally to client inquiries via phone, email, or online chat
  • Maintain detailed and accurate records of client interactions and bookings
  • Collaborate with team members to ensure seamless client experiences

What Is Required (Qualifications)

  • Strong communication and customer service skills
  • Friendly, professional demeanor and positive attitude
  • Comfortable working independently and managing time effectively
  • Basic computer skills and a reliable internet connection
  • Interest in travel and helping clients plan memorable stays

How To Stand Out (Preferred Qualifications)

  • Previous experience in customer service, hospitality, or sales is a plus but not required

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

Key skills/competency

  • Customer Service
  • Communication
  • Hotel Booking
  • Travel Planning
  • Client Assistance
  • Time Management
  • Problem-Solving
  • Record Keeping
  • Online Chat Support
  • Hospitality

Tags:

Customer Service Specialist
customer service
hotel booking
client assistance
travel planning
communication
inquiry handling
record keeping
problem solving
sales
support
CRM software
booking platforms
online chat
email
Microsoft Office
internet
phone systems
reservation systems
virtual communication tools

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How to Get Hired at Pinnacle Method Consulting

  • Tailor your resume: Highlight customer service, communication, and any travel-related experience for roles sourced by Pinnacle Method Consulting.
  • Showcase remote readiness: Emphasize independence, time management, and reliable internet connection for remote opportunities.
  • Prepare for hospitality questions: Be ready to discuss scenarios involving client assistance and problem-solving in a travel context.
  • Demonstrate enthusiasm for travel: Express genuine interest in helping clients plan memorable stays during interviews.
  • Research the travel industry: Understand current trends and common client needs in hotel booking and travel planning.

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