9 days ago
Customer Service Associate
Pinnacle Method Consulting
Hybrid
Part Time
$47,840
Hybrid
Job Overview
Job TitleCustomer Service Associate
Job TypePart Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$47,840
LocationHybrid
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Job Description
About Pinnacle Method Consulting
Pinnacle Method Consulting's mission is to help job seekers reach their career peak by accessing top-tier opportunities. We are not a staffing firm or agency. Pinnacle Method does not hire for these roles—we systematically source and verify them from premier employers.
Employer Industry: Customer Service Solutions
Why Consider This Job Opportunity
- Salary up to $23 per hour
- Fully remote work setup with flexible schedule options
- Paid onboarding training to ensure your success
- Stable and predictable tasks within a friendly team culture
- Opportunities for growth and advancement within the organization
What To Expect (Job Responsibilities)
- Process incoming customer orders efficiently
- Confirm basic payment details with accuracy
- Provide short service consultations to customers
- Respond to email and chat inquiries in a timely manner
- Update records in internal tools while following daily support guidelines
What Is Required (Qualifications)
- Must reside in Virginia
- Authorized to work in the U.S.
- Clear written English skills
- Basic computer proficiency
- Reliable internet connection and organized work habits
How To Stand Out (Preferred Qualifications)
- Punctual and dependable work ethic
- Experience in customer service roles or similar environments
Key skills/competency
- Customer Service
- Remote Work
- Order Processing
- Payment Verification
- Email Support
- Chat Support
- Data Entry
- Communication Skills
- Computer Proficiency
- Problem Solving
How to Get Hired at Pinnacle Method Consulting
- Research Pinnacle Method Consulting's mission: Understand their focus on connecting top talent with premier employers in the customer service industry.
- Tailor your resume for customer service roles: Highlight experience in order processing, communication, and issue resolution, using keywords from the job description.
- Showcase remote work readiness: Emphasize your reliable internet, organized habits, and ability to work independently in a remote setting.
- Prepare for behavioral interviews: Be ready to discuss experiences demonstrating punctuality, dependability, and strong communication skills.
- Highlight Virginia residency and US work authorization: Clearly state these requirements are met, as they are non-negotiable for this Customer Service Associate role.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What is Pinnacle Method Consulting's role in the hiring process for the Customer Service Associate position?
02What kind of onboarding training is provided for the remote Customer Service Associate role?
03Are there specific technical requirements for the remote Customer Service Associate position?
04What opportunities exist for growth and advancement as a Customer Service Associate through Pinnacle Method Consulting's partners?
05How flexible is the schedule for the remote Customer Service Associate role?
06What does a 'short service consultation' entail for a Customer Service Associate?
07What kind of team culture can I expect as a Customer Service Associate facilitated by Pinnacle Method Consulting?
08How important is written communication for the Customer Service Associate role?
09What is the typical salary for a Customer Service Associate position sourced by Pinnacle Method Consulting?
10Why is Virginia residency a mandatory requirement for this Customer Service Associate position?
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