Customer Service Administrator Virtual Assistant
Pinnacle Method Consulting
Job Overview
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Job Description
Customer Service Administrator Virtual Assistant at Pinnacle Method Consulting
Pinnacle Method Consulting's mission is to help job seekers reach their career peak by accessing top-tier opportunities. We are not a staffing firm or agency. Pinnacle Method does not hire for these roles—we systematically source and verify them from premier employers.
Employer Industry: Digital Communications
Why This Opportunity is for You
- Fully remote work environment offering flexibility in scheduling
- Opportunities for professional development and growth within the organization
- Collaborative and supportive team dynamic
- Role as a central hub for communication, enhancing organizational efficiency
- Engaging responsibilities in email management and digital workspace organization
Your Role and Responsibilities
- Monitor and manage incoming and outgoing emails, ensuring timely responses
- Organize and maintain email folders and labels within Google Workspace for efficient retrieval
- Facilitate communication between in-house teams via email and online tools
- Maintain and organize files and folders within Google Drive for team access
- Assist with scheduling appointments and meetings while supporting other administrative tasks
What You'll Bring
- Proven experience in email management and administrative support
- Proficiency in Google Workspace (Gmail, Drive, Docs, Sheets, Calendar)
- Excellent written and verbal communication skills
- Strong organizational and time-management skills
- Ability to work independently in a remote environment with a reliable internet connection
How to Excel
- Demonstrated ability to prioritize tasks and meet deadlines
- Attention to detail and accuracy in all communications and organizational tasks
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Key skills/competency
- Email Management
- Google Workspace
- Administrative Support
- Digital Communication
- Remote Work
- Time Management
- Organizational Skills
- Scheduling
- Customer Service
- Data Entry
How to Get Hired at Pinnacle Method Consulting
- Research Pinnacle Method Consulting's mission: Study their goal of connecting job seekers with premier opportunities and their commitment to fair hiring.
- Tailor your resume for remote administration: Highlight explicit experience in email management, Google Workspace proficiency, and independent work capabilities.
- Showcase organizational and communication skills: Provide concrete examples of how you've efficiently managed digital workspaces and communicated effectively in a remote setting.
- Prepare for Google Workspace proficiency questions: Be ready to demonstrate your hands-on expertise with Gmail, Google Drive, Google Docs, Sheets, and Calendar in practical scenarios.
- Emphasize your remote work readiness: Discuss your self-motivation, time management strategies, and ensure a reliable internet connection for autonomous success.
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