Director of User Experience
@ Phreesia

Hybrid
$150,000
Hybrid
Full Time
Posted 23 days ago

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XXXXXXXXX XXXXXXXXX XXXXXX****** @phreesia.com
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Job Details

Overview

Phreesia is seeking a seasoned and visionary Director of User Experience to elevate the role of design across our organization. This role focuses on shaping an AI-enabled UX strategy that transforms how patients, providers, and clients experience healthcare.

What You'll Do

Strategic Leadership: Define and drive Phreesia’s UX vision aligned with business goals and AI-driven innovation. Serve as a senior design voice in executive forums and influence strategic decisions.

Team Development and Culture: Lead, mentor, and expand a high-performing UX team. Build a design culture of experimentation and evidence-based decision making.

Business and Product Alignment: Collaborate with product, engineering, and other stakeholders to develop design solutions that improve usability, adoption, and satisfaction. Translate user research and insights into actionable executive recommendations.

Design Excellence and Innovation: Ensure delivery of high-quality, accessible user experiences. Introduce modern design methods, including AI-driven insights, to accelerate prototyping and testing while championing measurable design improvements.

What You'll Bring

Requirements include a Bachelor’s degree, 10+ years in UX/UI design with at least 6 years in leadership roles, proficiency with modern design tools and AI integration, and strong executive communication skills. A proven track record in aligning design strategies with business outcomes is essential.

Who We Are

Phreesia is a fully remote company dedicated to transforming healthcare experiences through digital innovation. We provide top-rated employee benefits, recognition programs, and a diverse, inclusive work environment.

Key Skills/Competency

  • User Experience
  • UX Strategy
  • AI Integration
  • Leadership
  • Design Innovation
  • Team Mentorship
  • Usability Research
  • Executive Communication
  • Inclusive Design
  • Product Alignment
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How to Get Hired at Phreesia

🎯 Tips for Getting Hired

  • Customize your resume: Tailor it to highlight strategic UX leadership skills.
  • Showcase AI knowledge: Emphasize experience with AI-enabled design processes.
  • Research Phreesia: Understand their mission, culture, and healthcare innovation.
  • Prepare executive stories: Share examples of influencing business outcomes.

📝 Interview Preparation Advice

Technical Preparation

Review AI design tools.
Update UX portfolio.
Practice data-driven prototyping.
Study latest accessibility standards.

Behavioral Questions

Describe a challenge leading a diverse team.
Explain a time influencing executive decisions.
Discuss handling design feedback under pressure.
Share experience in cross-functional collaboration.

Frequently Asked Questions