Director of User Experience @ Phreesia
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Job Details
Overview
Phreesia is seeking a seasoned and visionary Director of User Experience to elevate the role of design across our organization. This role focuses on shaping an AI-enabled UX strategy that transforms how patients, providers, and clients experience healthcare.
What You'll Do
Strategic Leadership: Define and drive Phreesia’s UX vision aligned with business goals and AI-driven innovation. Serve as a senior design voice in executive forums and influence strategic decisions.
Team Development and Culture: Lead, mentor, and expand a high-performing UX team. Build a design culture of experimentation and evidence-based decision making.
Business and Product Alignment: Collaborate with product, engineering, and other stakeholders to develop design solutions that improve usability, adoption, and satisfaction. Translate user research and insights into actionable executive recommendations.
Design Excellence and Innovation: Ensure delivery of high-quality, accessible user experiences. Introduce modern design methods, including AI-driven insights, to accelerate prototyping and testing while championing measurable design improvements.
What You'll Bring
Requirements include a Bachelor’s degree, 10+ years in UX/UI design with at least 6 years in leadership roles, proficiency with modern design tools and AI integration, and strong executive communication skills. A proven track record in aligning design strategies with business outcomes is essential.
Who We Are
Phreesia is a fully remote company dedicated to transforming healthcare experiences through digital innovation. We provide top-rated employee benefits, recognition programs, and a diverse, inclusive work environment.
Key Skills/Competency
- User Experience
- UX Strategy
- AI Integration
- Leadership
- Design Innovation
- Team Mentorship
- Usability Research
- Executive Communication
- Inclusive Design
- Product Alignment
How to Get Hired at Phreesia
🎯 Tips for Getting Hired
- Customize your resume: Tailor it to highlight strategic UX leadership skills.
- Showcase AI knowledge: Emphasize experience with AI-enabled design processes.
- Research Phreesia: Understand their mission, culture, and healthcare innovation.
- Prepare executive stories: Share examples of influencing business outcomes.