Pro Bono Case Manager @ Philadelphia VIP
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Job Details
About Philadelphia VIP
Philadelphia VIP is a nonprofit that recruits and supports volunteer attorneys to represent low-income Philadelphians facing critical legal issues but cannot afford a lawyer. Since 1981, VIP has served as the hub of pro bono in Philadelphia, annually supporting over 1,500 volunteers and hundreds of low-income clients in four priority areas: preventing homelessness, preserving income, supporting family stability, and promoting community economic development.
Position Summary
Reporting to a Supervising Attorney, the Pro Bono Case Manager plays a critical role in VIP’s volunteer-based service model. The role involves preparing cases for placement with volunteer attorneys, matching clients with the right volunteers, and providing logistical support throughout the case life-cycle. The position also involves communicating with Spanish-speaking clients, if proficient. This is a full-time, non-exempt role with a salary range from $47,040 to $52,040, and an additional $3,000 for Spanish proficiency.
Key Qualifications
- Bachelor’s Degree required; J.D. not required.
- Capacity for learning substantive legal issues.
- Excellent time management, organization, and attention to detail.
- Experience working with clients living in poverty or with volunteers is preferred.
- Team player with strong communication skills and technological aptitude.
- Spanish proficiency is a plus.
Key Functions
Volunteer Recruitment & Retention: Recruit volunteer attorneys, match them with clients, and maintain volunteer records. Develop new volunteer sources and strengthen existing relationships through events and recognition efforts.
Client & Attorney Support: Interview clients, assess legal cases under attorney supervision, manage ongoing case support, and monitor deadlines and emergencies.
Legal Team Strategic Project: Administer strategic projects, improve project structure, and build specialized legal knowledge.
Support VIP Strategic Goals: Implement VIP’s strategic plan, track recruitment metrics, develop in-kind support services, and participate in regular team meetings.
How to Apply
Email your cover letter, resume, and references to Nadav Carmel, Director of Operations, at jobs@phillyvip.org. Include salary requirements and potential start date in your cover letter. Applications are reviewed on a rolling basis with priority to those received by October 28. Second-round interviews are in-person at VIP’s office in November.
Key skills/competency
pro bono, case management, volunteer recruitment, legal support, bilingual, nonprofit, communication, project management, client relations, strategic planning
How to Get Hired at Philadelphia VIP
🎯 Tips for Getting Hired
- Customize your resume: Tailor it to highlight nonprofit and legal support skills.
- Research Philadelphia VIP: Understand their mission and service model.
- Highlight bilingual skills: Emphasize Spanish proficiency if applicable.
- Prepare for behavioral questions: Practice teamwork and time management examples.