Business Office Manager - Long-Term Care
Pflugerville ISD · Pflugerville, TX
- On site
- Full-time
- $60,000 / year
- Pflugerville, TX
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Job highlights
- Manage accounts receivable and billing operations.
- Process and follow up on various claims.
- Oversee resident trust funds and compliance.
- Train staff for office backup coverage.
- Collaborate with teams on patient status changes.
About the role
Business Office Manager - Long-Term Care
Join Our Team as a Business Office Manager
Drive Operational Excellence in Long-Term Care
We are seeking a dependable and detail-oriented Business Office Manager to join our growing team! In this role, you will oversee financial and administrative operations to support accurate billing, compliance, and smooth facility function. Success in this position requires strong organizational skills, professionalism, and the ability to collaborate in a dynamic environment.
Your Impact as a Business Office Manager
- Manage Accounts Receivable: Maintain records, send collection letters, and follow up on past-due balances
- Support Billing Operations: Process monthly private pay billing, post cash deposits, and verify financial details for new inquiries and admissions
- Process Claims: Submit and follow up on Medicare, MSP, Managed Care, and insurance claims
- Oversee Resident Trust Funds: Maintain accurate trust fund records and ensure compliance with regulations
- Ensure Timely Billing: Complete Medicare/HMO claims by the 5th of each month and bill hospice companies promptly
- Provide Training and Coverage: Train staff to ensure “3 Deep” office backup coverage
- Collaborate with Teams: Attend interdisciplinary meetings to review admissions, discharges, and payer changes
- Support General Office Tasks: Handle mail, update PCC records, and verify financials for new admissions
What Makes You a Great Fit
- Has experience in accounts receivable and general financial processes
- Demonstrates excellent organization and multitasking ability
- Is proficient in typing, 10-key entry, and general computer use
- Communicates clearly in English, both verbally and in writing
- Meets deadlines with accuracy and attention to detail
- Cares genuinely for elderly and disabled individuals
- Adheres to safety policies and respects the Patient Bill of Rights and Employee Responsibilities
Benefits (Full-Time)
- Comprehensive Coverage: Health, Dental, and Vision Insurance
- Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more
- Life Insurance: Whole and Term Policies
- Professional Growth: Tuition Reimbursement for continued education
- Time to Recharge: Paid Time Off
- Retirement Planning: Immediate 401(k) eligibility
- Unwavering Support: Exceptional corporate resources
Equal Opportunity Employer
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Key skills/competency
- Accounts Receivable
- Billing Operations
- Claim Processing
- Trust Funds Management
- Office Management
- Financial Processes
- Organizational Skills
- Attention to Detail
- Computer Proficiency
- Communication Skills
Skills & topics
- Business Office Manager
- Long-Term Care
- Accounts Receivable
- Billing
- Claims Processing
- Financial Management
- Office Administration
- Healthcare Finance
- Patient Billing
- Elderly Care
How to get hired
- Tailor your resume: Highlight experience in accounts receivable, billing, and financial processes relevant to long-term care.
- Showcase soft skills: Emphasize your organizational, multitasking, and communication abilities in your application.
- Demonstrate care: Express your genuine care for elderly and disabled individuals in your cover letter.
- Prepare for interviews: Be ready to discuss your experience with specific financial software and your approach to meeting deadlines.
Technical preparation
Master accounts receivable software.,Practice 10-key and typing accuracy.,Familiarize with billing and claims systems.,Understand EMR/EHR functionalities.
Behavioral questions
Describe managing difficult AR situations.,How do you ensure accuracy under pressure?,Share an example of supporting elderly residents.,How do you train colleagues effectively?
Frequently asked questions
- What are the key responsibilities of a Business Office Manager at Pflugerville ISD?
- As a Business Office Manager at Pflugerville ISD, you will be responsible for managing accounts receivable, supporting billing operations, processing claims (Medicare, MSP, Managed Care, insurance), overseeing resident trust funds, ensuring timely billing, training staff for office backup, and collaborating with interdisciplinary teams. You will also handle general office tasks and verify financial details for new admissions.
- What qualifications are essential for the Business Office Manager role at Pflugerville ISD?
- Pflugerville ISD looks for candidates with experience in accounts receivable and general financial processes. Essential skills include excellent organization, multitasking ability, proficiency in typing and 10-key entry, strong computer use, clear English communication (verbal and written), and the ability to meet deadlines with accuracy. A genuine care for elderly and disabled individuals is also important.
- What benefits does Pflugerville ISD offer to full-time Business Office Managers?
- Full-time Business Office Managers at Pflugerville ISD receive a comprehensive benefits package, including health, dental, and vision insurance, AD&D, short-term disability, cancer, and critical illness coverage, whole and term life insurance, tuition reimbursement for professional growth, paid time off, immediate 401(k) eligibility, and exceptional corporate resources for unwavering support.
- How does Pflugerville ISD ensure a positive work environment for its Business Office Managers?
- Pflugerville ISD is an Equal Opportunity Employer committed to prohibiting discrimination and harassment. They foster a supportive environment by adhering to safety policies and respecting the Patient Bill of Rights and Employee Responsibilities, ensuring a workplace where all employees are valued and protected.
- What is the expected proficiency level for computer skills for a Business Office Manager at Pflugerville ISD?
- The Business Office Manager role at Pflugerville ISD requires proficiency in general computer use. This includes skills in typing and 10-key data entry, essential for efficiently managing financial records, processing billing, and handling administrative tasks related to the long-term care facility's operations.
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