Director, Commercial Performance Analytics and Insights

Director, Commercial Performance Analytics and Insights

Global Commercial Analytics (GCA) harnesses the power of data to drive robust analytical insights that inform some of Pfizer's most critical business questions. With colleagues across the globe, Commercial Analytics team's rigorous analytical expertise is depended on as the compass and decision support for the enterprise. Our dynamic, exciting team of subject-matter experts comes from diverse backgrounds and experiences, including data science, digital analytics, finance, and consulting. As a team, we collaborate to turn data into meaningful insights that will have a direct impact on patient's lives and the future of Pfizer as a data-driven organization.

Role Overview

This role will work closely with senior business stakeholders in the Chief Marketing Office (CMO) organization and other organizations within Pfizer, act as a strategic partner and drive performance tracking and reporting for commercial performance, including product performance outcome reporting, executive dashboard, omnichannel engagement activities, and reporting, etc. This role will also lead the efforts in standardizing and centralizing the commercial reporting eco-system and help implement industry best practices in performance reporting and insights generation processes. This role is dynamic, fast-paced, highly collaborative, and covers a broad range of strategic topics that are critical to our business. The successful candidate will join Performance Analytics team within Global Commercial Analytics colleagues worldwide that are dedicated to helping drive business through proactive thought leadership, innovative research capabilities, and the ability to communicate complex and dynamic information in new and creative ways.

Role Responsibilities

Role definition and Key Accountabilities include, but are not limited to:

Commercial Performance Reporting & Tracking

• Provide thought partnership in building and standardizing commercial reporting eco-system
• Act as strategic partner to frame, investigate, and answer key business questions related to organization wide performance reporting, including executive reporting.
• Lead identification of information needs and development of project plans to address those needs
• Develop and execute creation of in-house dataset to drive patient and HCP insights into infrastructure of care
• Connect reporting insights together to tell a compelling and persuasive story and deliver clear and actionable recommendations to senior leadership

Collaboration With Other Analytical Teams

• Alignment with other GCA teams to ensure cohesive activities with our stakeholders
• Actively contribute to advancement of capabilities through thought leadership; seek to share knowledge and expertise with other colleagues making use of knowledge sharing platform
• Lead dialogue to adapt global strategies and standardization of performance metrics and tracking
• Partner with other analytic functions to advance the use of novel data sources and reporting, including RWD, Data Science, etc.

Technical Skills

• Fluent in English (written and spoken)
• Strong Analytical, coding skills (such as: Python, R, SQL, etc.), MS Excel and PowerPoint skills
• Strong reporting and analytical skills to be able to synthesize and validate various inputs, and ability to communicate “the story” to commercial leadership
• Known subject matter expert for quantitative and qualitative market research methodologies
• Extensive experience in the design and management of secondary data analytics
• Previous demonstrated experience in using innovative techniques to monitor, simulate and analyze complex data sets preferred
• Ability to assess and direct vendor technical capabilities and manage risks in the analytic process
• Ability to be flexible, prioritize multiple demands, deal with ambiguity, and lead teams through complex and challenging cross-functional projects
• Recognized expertise and coach to others on connecting, integrating, and synthesizing analysis into a meaningful ‘so what’ to drive clear strategic recommendations and enable commercial decision making
• Proven ability to act as a strategic partner with the capacity to quickly establish relationships of trust, credibility, and be seen as a driving partner to senior leadership
• Ability to identify, prioritize and describe relevant caveats and uncertainties in data, including how they relate to the business question and broader strategic priorities
• Previous demonstrated Business / Financial acumen

Qualifications

• 8+ years’ experience (or equivalent with advanced degree) in pharma/biotech analytics and/or strategic consulting. Primary Care strongly preferred.
• Bachelor’s degree required. Masters preferred in a quantitative discipline
• Hands-on analytics, statistics, reporting and/or database knowledge and experience (using tools, applications, platforms, etc.)
• Experience with IQVIA Data set (Claims, NPA, DDD, XPO, etc) preferred.
• Ability to identify new issues, trends, and opportunities from data
• Ability to influence without authority, setting business direction, priorities, and action plans
• Demonstrated analytical capabilities and critical thinking skills in a fast-paced environment
• Strong project management and organizational skills with cross-functional teams of diverse colleagues
• Written and verbal communication skills
• Strong customer service orientation
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Key Skills/Competency

• Commercial Performance Analytics
• Data Storytelling
• Strategic Partnership
• Stakeholder Management
• Market Research Methodologies
• Quantitative Analysis
• Data Visualization
• Business Acumen
• Cross-functional Collaboration
• Leadership