Associate HR Services 6 Months Fixed Term

Associate HR Services 6 Months Fixed Term

At Pfizer, the Associate HR Services is responsible for executing transactional activities related to the Colleague Life Cycle HR processes, excluding recruitment, in alignment with the GBS CS Operational Playbook. This role ensures the efficient, timely, and compliant delivery of HR services while adhering to organizational standards. The position specifically focuses on HR operations related to Enterprise Interface Builder (EIB) loads.

Role & Responsibilities

• Manage and prioritize inbound requests through ServiceNow.
• Review, validate, and interpret submitted data change requests.
• Complete and maintain Workday EIB templates for various HR transactions.
• Develop, test, and load EIB files for mass data updates.
• Identify and resolve data inconsistencies in collaboration with stakeholders.
• Perform quality checks ensuring error free data loads into Workday production.
• Execute EIB loads securely following governance and compliance guidelines.
• Monitor load results and resolve system-generated errors.
• Document resolutions, processing steps, and maintain audit trails in ServiceNow.
• Uphold data privacy and internal controls with sensitive information.

Basic Requirements

• Bachelor of Administration, Human Resources or related field.
• At least 2 years of experience in an HR Shared Services/Operations environment.
• Fluent in English (spoken & written) and capable of clear communication.
• Strong attention to detail and ability to manage shifting priorities.
• Experience with case management tools and MS Office (Excel, Power Query).

Preferred Requirements

• Experience with Workday, ServiceNow or comparable systems.
• Multilingual abilities are a plus.

Work Location

This role follows a Hybrid work arrangement.

Company Culture & Benefits

Pfizer is a patient centric company with a breakthrough culture emphasizing courage, joy, equity, and excellence. The company fosters digital transformation and a flexible workplace culture focused on work-life harmony. Pfizer is committed to diversity and inclusion, ensuring equal opportunities and support for all candidates.

Key skills/competency

• HR Operations
• Data Management
• EIB
• Workday
• ServiceNow
• Attention to Detail
• Compliance
• Customer Service
• Case Management
• MS Office