Senior HR Generalist

Senior HR Generalist at Petco

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco

We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

Role Overview

The Senior HR Generalist serves alongside the Director, HR Business Partner as liaison for HR program implementation, partner coaching & development, and Petco Transformation initiatives. The HR Field team is responsible for executing various leadership development and advancement tools while also displaying high energy and a passion for people.

As a Senior HR Generalist, you will focus on these key areas and functions: Leadership Coaching, Partner engagement, Partner Relations, and Performance Management.

Key Responsibilities

• Support the retail leadership selection process, and help implement field leader capabilities to onboard, develop, lead, and inspire their teams to elevate our partner experience and impact business results; make recommendations to hire, advance, promote, or perform other changes of employment status for partners.
• Partner with the field to ensure a successful implementation of our Performance Management process (goal setting, quarterly check-ins, career development plans, merit, and incentives).
• Help maintain and support disciplinary action procedures and ensure understanding of compliance with state and federal laws.
• Collaborate and provide counsel/guidance/recommendations to field and support leaders to address and fully resolve partner concerns (be it related to ER, benefits, leaves, or other questions).
• Engage in the talent selection process of PCC General Managers, and other positions where deemed necessary.
• Champion and implement change initiatives in partnership with HR and Field Leadership (compensation, policies).
• Partner with HRBP team to identify opportunities and deliver training in support of strategic goals and team member development.
• Assist HR Leadership with Talent Review and calibration process.
• Support field leadership through troubleshooting or escalating Workday system errors, including one on one training to identify cause and solution.
• Review and approve requests for compensation and job changes.

Education/Experience

• Bachelor’s degree or equivalent experience.
• 3+ years of professional HR, partner development or leadership coaching experience, preferably in a retail setting.
• Must possess a very high degree of discretion and confidentiality.
• Strong written and verbal communication skills.
• Workday HRIS experience a plus.

Additional Responsibilities

• Potential travel required to support field efforts.

Key skills/competency

• HR Program Implementation
• Leadership Coaching
• Partner Engagement
• Employee Relations
• Performance Management
• Talent Selection
• Compliance & Labor Law
• Workday HRIS
• Change Management
• Team Member Development