Chronic Disease Management Nurse
Personify Health
Job Overview
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Job Description
Who We Are
Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.
What Makes This Role Different
As a Full-Time Chronic Disease Management Nurse, you will telephonically coordinate wellness and disease management, with a primary focus on conditions such as diabetes, asthma, COPD, CAD, CHF, atrial fibrillation, hypertension, and hyperlipidemia but not limited to this list.
What You'll Actually Do
- Contact targeted members for health promotion and restoration by the use of national care guidelines to compare patient’s current level of care with industry standards.
- Use claims processing tools to review and research paid claim data to develop a clinical picture of a member’s health; create an individual care plan for each patient; provide close follow-up with patients actively managed.
- Work with patients to ensure they have a primary care provider; assist in referrals to specialists if needed; assist in obtaining durable medical equipment, review pricing for high-cost drugs.
- Evaluate and make referrals for case management, prenatal program or pharmacology review as indicated.
- Document interventions and patient contact; maintain privacy of member’s records and assist in providing quarterly reports to clients.
- Track groups of high-risk members and interventions to show overall health improvement within the organization.
- Be able to meet productivity, quality and turnaround time requirements on a daily, weekly and monthly basis.
What You Bring to Our Mission
Essential Functions/Responsibilities/Duties
- Contact targeted members for health promotion and restoration by the use of national care guidelines to compare patient’s current level of care with industry standards.
- Use claims processing tools to review and research paid claim data to develop a clinical picture of a member’s health; create an individual care plan for each patient; provide close follow-up with patients actively managed.
- Work with patients to ensure they have a primary care provider; assist in referrals to specialists if needed; assist in obtaining durable medical equipment, review pricing for high-cost drugs.
- Evaluate and make referrals for case management, prenatal program or pharmacology review as indicated.
- Document interventions and patient contact; maintain privacy of member’s records and assist in providing quarterly reports to clients.
- Track groups of high-risk members and interventions to show overall health improvement within the organization.
- Be able to meet productivity, quality and turnaround time requirements on a daily, weekly and monthly basis.
Education And Experience
- Graduation from an accredited RN program and possession of a current United States RN license. May require additional licensing as business needs change.
- Prior experience in case management, coordinating wellness programs, or an equivalent combination of education and experience.
Required Knowledge, Skills, And Abilities
- Strong written and verbal communication skills.
- Proficient in Microsoft Excel, Word, PowerPoint and Outlook.
- Demonstrate ability to work independently with excellent judgment.
- Excellent interpersonal and communication skills including able to give presentations to groups and individuals as needed.
- Good time management skills, highly organized.
Why You'll Love It Here
We believe in total rewards that actually matter—not just competitive packages, but benefits that support how you want to live and work.
Your Wellbeing Comes First
- Comprehensive medical and dental coverage through our own health solutions (yes, we use what we build!).
- Mental health support and wellness programs designed by experts who get it.
- Flexible work arrangements that fit your life, not the other way around.
Financial Security That Makes Sense
- Retirement planning support to help you build real wealth for the future.
- Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection.
- Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage.
Growth Without Limits
- Professional development opportunities and clear career progression paths.
- Mentorship from industry leaders who want to see you succeed.
- Learning budget to invest in skills that matter to your future.
A Culture That Energizes
- People Matter: Inclusive community where every voice matters and diverse perspectives drive innovation.
- One Team One Dream: Collaborative environment where we celebrate wins together and support each other through challenges.
- We Deliver: Mission-driven work that creates real impact on people's health and wellbeing, with clear accountability for results.
- Grow Forward: Continuous learning mindset with team events, recognition programs, and celebrations that make work genuinely enjoyable.
The Practical Stuff
- Competitive base salary that rewards your success.
- PTO policy because rest and recharge time is non-negotiable.
- Benefits effective day one—because you shouldn’t have to wait to be taken care of.
Ready to create a healthier world while building the career you want? We're ready for you.
No candidate will meet every single qualification listed. If your experience looks different but you think you can bring value to this role, we'd love to learn more about you.
Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.
In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $31 to $40 per hour. Note that compensation may vary based on location, skills, and experience. This position is eligible for medical, dental, vision, and other benefits.
We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.
#WeAreHiring #PersonifyHealth
Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to talent@ personifyhealth .com . All of our legitimate openings can be found on the Personify Health Career Site .
Key Skills/Competency
- Disease management
- Chronic care
- Patient education
- Care coordination
- Telephonic nursing
- National care guidelines
- Clinical assessment
- Claims data analysis
- Microsoft Office Suite
- Time management
How to Get Hired at Personify Health
- Research Personify Health's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Customize your resume to highlight experience in chronic disease management, telephonic nursing, and patient education, using keywords from the job description.
- Showcase care coordination skills: Prepare examples demonstrating your ability to develop care plans, make referrals, and use national care guidelines.
- Highlight remote work proficiency: Emphasize your ability to work independently, manage time effectively, and maintain productivity in a remote setting.
- Prepare for behavioral questions: Anticipate questions about patient privacy, handling high-risk members, and maintaining quality standards in a telephonic role.
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