Project Manager

About Persona

Persona is a leading talent agency empowering top startups globally to hire exceptional talent. Our vision is to connect every individual with their ideal role and help companies discover world-class professionals. Founded by Stanford University graduates, we partner with the fastest-growing technology startups, many of which are funded by premier investors like Founders Fund, Sequoia Capital, and Andreessen Horowitz.

We specialize in recruiting, training, and staffing talented remote professionals. This role offers the unique opportunity to work closely with the future leaders of the tech industry, contributing to their organizational growth and success. Persona is committed to supporting our hires with comprehensive training, mentoring, and technology resources, fostering an environment where you can excel and thrive. Our large international team is dedicated to the well-being and long-term career development of every Persona team member.

The Persona team is a global collective of passionate problem solvers united by a culture of continuous learning and improvement. We are motivated individuals who love building innovative solutions and making our customers happy.

The Opportunity: Project Manager

We are seeking a Project Manager with a strong AI and automation mindset to strategically rethink, redesign, and unify workflows across our organization. This highly cross-functional and strategic role involves dissecting existing processes, breaking down silos, and establishing a cohesive, scalable operating structure powered by automation and AI.

This position is ideal for someone who goes beyond traditional project management, actively questioning existing processes, identifying inefficiencies, and collaborating with stakeholders to build smarter workflows. You will be instrumental in evaluating how AI tools can enhance operations, facilitate cross-team learning, and drive long-term efficiency.

Responsibilities

• Analyze and map end-to-end workflows across teams to identify gaps, inefficiencies, and siloed processes.
• Lead projects focused on workflow redesign, automation, and AI integration.
• Identify opportunities to leverage AI tools to streamline operations and improve team productivity.
• Collaborate closely with operations, leadership, and technical stakeholders to implement workflow changes.
• Translate complex processes into clear documentation, frameworks, and execution plans.
• Manage project timelines, dependencies, and stakeholder communication across multiple initiatives.
• Support teams through change management as new workflows and tools are introduced.
• Help define success metrics and continuously optimize workflows post-implementation.

Qualifications

Required Skills

• 5+ years of experience in project management, operations, process improvement, or workflow optimization roles.
• Strong understanding of workflow design, process optimization, and cross-functional operations.
• Demonstrated experience working with or implementing AI tools, automation platforms, or no-code/low-code solutions.
• Ability to identify practical, real-world applications of AI within business operations.
• Excellent stakeholder management and communication skills.
• Strong analytical mindset with the ability to turn ambiguity into structured plans.
• Comfortable leading change and influencing without direct authority.
• Ability to work U.S. business hours (Pacific Time, Central Time, or Eastern Time).
• Fully fluent in English.
• Ability to commit long-term and full-time; this position is for serious, career-oriented candidates.

Nice to Have

• Background or experience in the mortgage industry or financial services.
• Familiarity with tools such as Zapier, Make, Airtable, Notion, or similar workflow platforms.
• Experience supporting teams through operational transformation or scaling phases.

What We Offer

• Best salaries in the industry.
• Permanent ability to work from anywhere in the world.
• Opportunities for growth and advancement.
• A fast-paced and collaborative environment.
• Warm and friendly company culture.
• Full benefits package.

Benefits at Persona

• Health insurance.
• Unlimited paid time off (paid sick and vacation leaves).
• Annual bonuses based on performance.
• Monthly tech allowance.
• Opportunity to be paid in your currency of choice.
• Other benefits depending on seniority.

This is a full-time, long-term role dedicated exclusively to serving one of our clients. We seek individuals ready to fully commit their time and energy to a company and grow alongside it. All roles at Persona are 100% work-from-anywhere. If this is your first time working for a U.S. company, we provide guidance and assistance for remote professional setup. Once hired, we will carefully match you to a client company that perfectly suits your background, skills, and goals.

Key skills/competency

• Project Management
• Workflow Optimization
• AI Integration
• Automation
• Process Improvement
• Stakeholder Management
• Change Management
• Analytical Thinking
• Cross-functional Collaboration
• Operational Efficiency