Project Manager

About Persona

Persona is the company top startups use to hire people from all around the world. Our vision is a future where each person can find the best role for them and companies can discover the world’s best talent. Founded by two Stanford University graduates, Persona works with the world’s fastest-growing technology startups. Our clients are funded by some of the world’s top investors, like Founders Fund, Sequoia Capital, and Andreessen Horowitz.

Persona is a talent agency that recruits, trains, and staffs talented remote professionals such as yourself. This is an opportunity to work closely with the future Googles, Facebooks, and Amazons of the world—building out their organizations and helping them reach the next level of success.

We support everyone we hire with training, mentoring, and technology resources so they are enabled to do their best and are as happy as possible in their roles. We have a large international team dedicated to supporting and taking care of new Persona team members, and our goal is to provide excellent long-term career opportunities for everyone who joins the team.

Who’s building Persona?

We are a global team of passionate problem solvers who love to build new things and make our customers happy. Our team is made up of motivated, hard-working people spanning the globe, united by a culture of learning and continuous improvement.

The Role: Project Manager

We’re looking for a Project Manager with a strong AI and automation mindset to help us rethink, redesign, and unify how work gets done across the organization. This role is highly cross-functional and strategic—you’ll be dissecting existing workflows, breaking down silos, and helping create a more cohesive, scalable operating structure powered by automation and AI.

This is an opportunity for someone who doesn’t just “run projects,” but actively questions processes, identifies inefficiencies, and partners with stakeholders to build smarter workflows. You’ll play a key role in evaluating how AI tools can support operations, enable learning across teams, and drive long-term efficiency.

Responsibilities—what you'll do:

• Analyze and map end-to-end workflows across teams to identify gaps, inefficiencies, and siloed processes
• Lead projects focused on workflow redesign, automation, and AI integration
• Identify opportunities to leverage AI tools to streamline operations and improve team productivity
• Collaborate closely with operations, leadership, and technical stakeholders to implement workflow changes
• Translate complex processes into clear documentation, frameworks, and execution plans
• Manage project timelines, dependencies, and stakeholder communication across multiple initiatives
• Support teams through change management as new workflows and tools are introduced
• Help define success metrics and continuously optimize workflows post-implementation

Qualifications:

Required Skills

• 5+ years of experience in project management, operations, process improvement, or workflow optimization roles
• Strong understanding of workflow design, process optimization, and cross-functional operations
• Demonstrated experience working with or implementing AI tools, automation platforms, or no-code/low-code solutions
• Ability to identify practical, real-world applications of AI within business operations
• Excellent stakeholder management and communication skills
• Strong analytical mindset with the ability to turn ambiguity into structured plans
• Comfortable leading change and influencing without direct authority
• Ability to work U.S. business hours (Pacific Time, Central Time, or Eastern Time)
• Fully fluent in English
• Ability to commit long-term and full-time
• This position is for serious, career-oriented candidates

Nice to have:

• Background or experience in the mortgage industry or financial services
• Familiarity with tools such as Zapier, Make, Airtable, Notion, or similar workflow platforms
• Experience supporting teams through operational transformation or scaling phases

What we offer:

• Best salaries in the industry
• Permanent ability to work from anywhere in the world
• Opportunities for growth and advancement
• A fast-paced and collaborative environment
• Warm and friendly company culture
• Full benefits

Benefits at Persona:

• Health insurance
• Unlimited paid time off (paid sick and vacation leaves)
• Annual bonuses based on performance
• Monthly tech allowance
• Opportunity to be paid in your currency of choice
• Others depending on seniority

This is a full-time and long-term role, dedicated exclusively to serving one of our clients. We are looking for individuals who are ready to fully commit their time and energy to one company and grow and develop along with that company. All roles at Persona are 100% work-from-anywhere (work from home or wherever it suits you best). If this is your first time working for a U.S. company, that’s okay; we provide guidance and assistance getting set up as a remote professional. Once hired, we will carefully match you to a client company of ours that perfectly suits your career background, skills, and goals.

Key skills/competency

• Project Management
• Workflow Optimization
• AI Integration
• Automation
• Process Improvement
• Stakeholder Management
• Change Management
• Cross-functional Collaboration
• Analytical Thinking
• Documentation