Out-of-Network Insurance Billing Specialist @ Persona
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About Persona
Persona is the company top startups use to hire global talent. Founded by two Stanford University graduates, Persona works with the world’s fastest-growing technology startups backed by top investors like Founders Fund, Sequoia Capital, and Andreessen Horowitz.
Role Overview
The Out-of-Network Insurance Billing Specialist plays a key role in managing insurance claims, verifying benefits and ensuring accurate and timely billing. This full-time remote role supports day-to-day operations and provides practice management support while collaborating closely with clinical teams and clients.
Responsibilities
- Conduct insurance benefits lookups and provide clear summaries
- Submit out-of-network claims accurately using Simple Practice
- Allocate session payments and update client records
- Communicate with therapy associates and clients regarding billing
- Perform quality checks on documentation for successful claims
- Monitor and respond to billing-related inquiries professionally
- Troubleshoot and track claims and insurance issues
- Maintain up-to-date intake documents in Practice EHR
- Support broader practice operations with management tasks
Requirements
- Minimum 3 years experience in mental health insurance billing
- Expertise in out-of-network billing procedures
- Proficiency with Simple Practice or similar EHR platforms
- Strong knowledge of CPT codes, ICD-10 and reimbursement guidelines
- Experience in practice management and HIPAA regulations
- Excellent written and verbal communication skills
- Detail-oriented, organized and proactive
- CPB or CPC certification is a plus
- Ability to work U.S. business hours
What We Offer
Enjoy best salaries in the industry, remote working anywhere, growth opportunities, a collaborative environment, full benefits including health insurance, unlimited paid time off, annual bonuses, and a monthly tech allowance. Get paid in your currency of choice.
Key skills/competency
- Insurance Billing
- Out-of-Network
- Practice Management
- Simple Practice
- CPT Codes
- ICD-10
- HIPAA
- Data Entry
- Problem Solving
- Communication
How to Get Hired at Persona
🎯 Tips for Getting Hired
- Customize your resume: Highlight mental health billing expertise clearly.
- Research Persona: Understand their mission and global impact.
- Emphasize remote experience: Detail prior work-from-home success.
- Prepare billing examples: Showcase specific claim resolution scenarios.