Quality Assurance Analyst

Quality Assurance Analyst at People Corporation

As a Quality Assurance Analyst at People Corporation, you will play a crucial role in ensuring the quality of applications designed for the billing and administration of group insurance benefits. You'll collaborate closely with developers, business system analysts, solution architects, other QA analysts, and product and project managers within a diverse environment of teams, systems, platforms, and technologies.

Key Responsibilities

• Deliver high-quality solutions to clients by working independently or as part of various teams.
• Continuously seek new understanding, broaden your knowledge, and share insights with colleagues.
• Manage and prioritize multiple projects and competing deadlines effectively.
• Execute, document, and maintain all QA testing activities, including updating the test suite.
• Develop comprehensive QA artifacts such as test strategies, test cases, traceability matrices, and test scenarios.
• Perform manual and automated testing across web and mobile applications (UI, functional, integration, regression, UAT).
• Support defect triage and investigate production issues using log monitoring tools like Splunk.
• Conduct exploratory testing to identify edge cases, usability issues, and potential gaps.
• Collaborate with developers, product owners, and business stakeholders to clarify requirements and define clear, testable acceptance criteria.
• Improve and support regression testing cycles and release validation within Agile sprints.
• Ensure client-facing digital products meet applicable accessibility standards (e.g., WCAG 2.1).
• Utilize testing and development tools including TestRail, Jira, Git, Jenkins, or equivalent solutions.

Required Qualifications

• 5+ years of Quality Assurance experience within an Agile environment.
• Strong analytical skills and attention to detail for thorough test coverage across functional, integration, and end-to-end workflows.
• Demonstrated ability to perform root cause analysis and partner with cross-functional teams to resolve issues.
• Proven experience in manual testing of web and/or mobile applications.
• Excellent time management, prioritization, and interpersonal abilities.
• Experience supporting UAT and collaborating with cross-functional stakeholders.
• Strong analytical and problem-solving capabilities.
• Excellent written and verbal communication skills.

What People Corporation Offers

People Corporation is committed to helping businesses succeed as a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Joining our team means you'll have the opportunity to:

• Learn by working alongside industry experts.
• Receive extended health care and dental benefits.
• Participate in a retirement savings plan with company contributions.
• Access a suite of Health & Wellness offerings.
• Benefit from Mental Health programs and support for you and your family.
• Receive assistance for the completion of industry designations.
• Enjoy competitive compensation.

We serve over 20,000 clients, representing nearly 3 million Canadians, with customized solutions. People Corporation fosters an inclusive, accessible environment where all employees and clients feel valued, respected, and supported, building a diverse workforce and empowering every employee to reach their potential.

Compensation

The base salary for this position ranges from $80,000 to $97,000 annually. The actual base salary will vary based on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. This figure represents base salary only and does not include other variable compensation components (e.g., annual bonus, commission).

Key skills/competency

• Quality Assurance
• Agile Methodologies
• Test Automation
• Manual Testing
• TestRail
• Jira
• Splunk
• Microsoft Power Platform
• UAT Testing
• WCAG 2.1 Accessibility