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Dedicated Operations Manager

Penske Careers

Matthews, North Carolina, United StatesOn Site

Original Job Summary

Position Summary

This Dedicated Operations Manager role at Penske Careers, with EPES Transport, LLC - a division of Penske Logistics - is based in Greensboro, North Carolina and located in Matthews, NC. The role is responsible for managing the day-to-day operations of assigned Dedicated Account(s) ensuring that Safety, Customer, and Driver Goals are met or exceeded. The focus is on driving profitability through contract compliance, expense mitigation, and business growth while reviewing financial statements for improvement opportunities.

Shift Details

Monday - Friday, 7am - 4:30 pm (Onsite)

Responsibilities

  • Schedule customer shipments to meet service expectations.
  • Ensure accurate and timely submission of payroll.
  • Submit billing on time and resolve billing issues with customers.
  • Manage daily driver interactions and escalate issues when required.
  • Coordinate with PTL for timely equipment maintenance and repairs.
  • Implement company safety programs including Smart Drive and driver coaching.
  • Contribute to business plan goals aligning operational and strategic objectives.
  • Handle additional projects and tasks as assigned.

Key skills/competency

Operations, Scheduling, Payroll, Billing, Safety, Customer, Driver, Maintenance, Strategy, Compliance

How to Get Hired at Penske Careers

🎯 Tips for Getting Hired

  • Research Penske Careers culture: Study mission, values, and recent news.
  • Customize your resume: Highlight operations and logistics skills.
  • Prepare examples: Demonstrate cost saving and safety improvements.
  • Practice interview insights: Address strategic and tactical scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review logistics software fundamentals.
Understand financial statement analysis basics.
Practice payroll and billing system usage.
Study equipment maintenance protocols.

Behavioral Questions

Describe managing tight schedules.
Explain conflict resolution with drivers.
Share safety program implementation stories.
Detail strategic decision making experiences.