Product Education Content Creator

About Pennylane

At Pennylane, we offer a stimulating professional environment built on autonomy and trust, providing an opportunity for you to grow within a rapidly expanding company. Your expertise will directly help entrepreneurs regain control of their finances, contributing to shaping the future of financial management.

Our vision is to become the preferred financial management software for European SMEs. We aim to free entrepreneurs from time-consuming accounting and finance tasks, granting them access to crucial financial insights for optimal business decisions. Simultaneously, we empower accounting firms to reduce redundant tasks and focus more on client advisory and support.

In just five years, Pennylane has achieved remarkable milestones:

• Positioned as an innovative accounting and financial management solution publisher.
• Raised a total of 400 million euros from renowned investors, including Sequoia.
• Grown from 7 co-founders to a team of 1000 collaborators, boasting a 4.9/5 Glassdoor rating and 94% recommendation rate.
• Built an international team from 25 countries with a highly flexible remote work culture.
• Gained the trust of thousands of users, with over 800,000 VSEs/SMEs and 6000 accounting firms in France already using Pennylane.

The Role: Product Education Content Creator

We are seeking experienced training content creators to help us transform how we educate our users at scale. This is not solely an instructional design role; we need someone who can produce content from A to Z: from needs analysis to final creation (scripts, video tutorials, learning paths, exercises), encompassing pedagogical design.

You will collaborate closely with our Customer Education team (Program Managers, Education Partners, Content Group Lead) to create concrete, product-oriented learning experiences focused on feature adoption.

We are looking for someone who understands accounting and finance, knows how to train users on software, and is fast and autonomous in producing high-quality content.

Key Missions (Examples)

We have several strategic projects on our 2026 roadmap. Depending on your skills and availability, you may work on one or more of these missions:

• Product Release Support – Multi-format Content & Quarterly Webinars
  • Context: Pennylane constantly evolves with regular releases and quarterly webinars on new features.
  • Your role:
    • Test new functionalities and understand their usage.
    • Propose relevant content and structures for user adoption.
    • Write clear and concise pedagogical scripts and create validated content (Arcade/articles/courses).
    • Design and produce content for quarterly webinars (slides, demos, examples).
    • Transform webinars into asynchronous mini-courses (tutorials, exercises, quizzes).
    • Structure all content within our LMS (Learnworlds or Parta.io).
  • Expected outcome: Coherent multi-channel content for each release + webinars transformed into reusable learning paths.
• Online Course Design – Segmented Onboarding & Adoption
  • Context: We are launching new onboarding paths for various user segments (VSEs/SMEs, specific sectors, advanced features).
  • Your role:
    • Define pedagogical objectives with our business experts.
    • Design the course structure: modules, lessons, activities.
    • Create all content: video scripts, tutorials, exercises, quizzes, practical cases.
    • Implement on our tools (Learnworlds, Parta.io, Arcade).
  • Expected outcome: Complete, ready-to-use online courses generating high completion rates.
• Content Migration & Restructuring – Centralized Content System
  • Context: We are migrating content to a centralized system (Parta.io) to feed multiple channels (Help Center, Academy, in-app).
  • Your role:
    • Analyze and restructure existing content into reusable modules.
    • Improve outdated or underperforming content.
    • Migrate content according to our taxonomy and governance standards.
    • Create missing content as needed.
  • Expected outcome: A clean, modular, multi-channel content library.

Desired Profile

Essential:

• Experience in FinTech or accounting expertise.
• Software training expertise: You have trained users on SaaS platforms via asynchronous content (tutorials, videos, online courses).
• End-to-end content production: You don't just design; you create (scripts, videos, tutorials, exercises, quizzes).
• Mastery of creation tools: e-learning authoring tools, video capture tools (Arcade, Loom, Camtasia), LMS.
• Strong pedagogical writing: Ability to write clear, concise, action-oriented scripts.
• Autonomy and speed: You can frame, prioritize, and deliver on time.
• Native French speaker with excellent writing skills.
• Mandatory portfolio: Examples of created content (tutorials, courses, videos, scripts).

Appreciated:

• Experience in accounting/finance: You have previously created training content in these fields (any format).
• Experience with Arcade, Parta.io, Learnworlds.
• Ability to generate quality voice-overs (AI or recording).

Our Way of Working

• Mission Duration: From one week to six months, depending on the project, with recurring opportunities for strong profiles.
• Full Remote: Work from anywhere (Paris time zone for syncs).
• Collaboration: Regular check-ins and progress milestones.
• Tools: Notion, Parta.io, Learnworlds, Arcade, Figma, Google Workspace.
• Iterative Approach: We test, measure, and improve. You will have access to user feedback and analytics.
• Compensation: Competitive daily rate based on experience and mission scope.

How to Apply

Please send us:

• Your CV or LinkedIn profile.
• A short presentation (3-5 lines) explaining:
  • Which mission(s) you wish to work on.
  • Your experience in accounting/finance and software training.
• Mandatory portfolio: Tutorials, videos, e-learning courses, scripts, screenshots – anything that demonstrates your concrete work.

We are building the educational engine that powers Pennylane's growth. If you love designing learning experiences that truly work – and want to see your work scaled – we'd love to meet you.

What We Offer

• Excellent health insurance (Alan Blue and Alan Mind).
• Restaurant vouchers (Swile Card).
• Between 6 and 12 additional RTT days beyond 5 weeks of paid leave.
• Opportunity to improve your English with Busuu.
• A dedicated monthly budget for remote work or co-working spaces.
• Easy access to our offices in Paris, near Saint Lazare.
• BSPCE package.
• Access to 8000 sports clubs across France and over 300 wellness activities via Gymlib.
• A Mac for work.
• Regular sports activities and company events like Tech Days (remote Pennylaners meet every 3 months) and an annual company seminar for team cohesion.

To Thrive at Pennylane, You'll Need To:

• Speak English (level assessed based on department).
• Enjoy working in a constantly changing environment.
• Prioritize collaboration within your team and with stakeholders.
• Have sufficient perspective to prioritize high-impact business actions daily.

We encourage diversity, equity, and inclusion in all forms. Pennylane offers an inclusive, caring, and fulfilling work environment, in our offices and remotely. We are committed to providing equal opportunities to all candidates, regardless of social and ethnic origins, gender, religion, sexual orientation, or disability.

Key skills/competency

• Content Creation
• Instructional Design
• SaaS Training
• E-learning Development
• Video Production
• Pedagogical Writing
• Accounting Knowledge
• FinTech Industry
• LMS Management
• Project Management