Assistant Manager
Pegasus Leisure Group · Ringwood, Victoria, Australia
- On site
- Full-time
- A$60,000 / year
- Ringwood, Victoria, Australia
Job highlights
- Manage hospitality venue operations and financial targets.
- Lead and develop a team of hospitality staff.
- Ensure exceptional client experiences and venue ambiance.
- Oversee stock control, promotions, and compliance.
- Join an award-winning employer with great benefits.
About the role
About the Role
We are looking for an experienced and motivated Full Time Assistant Manager to join the PLG team at The Coach in Ringwood. Your management skills will be used in supporting the achievement of set financial targets, leading and inspiring the team, co-creating the best experiences for our clients and ensuring compliance with all external bodies.
The Coach is our newly renovated dining and entertainment complex located in the heart of Ringwood. From the moment you walk into the venue, the warmth and friendliness makes you already feel at home. A modern new Bistro specialising in a family friendly environment, offering an extensive a la carte menu whilst delivering quality customer service, catering to all. Not to mention the relocation of the Sports Bar, with a dedicated menu and a newly developed alfresco area. Making it the perfect place to watch the game, or simply enjoy a beverage, relax and unwind.
Pegasus Leisure Group (PLG) operating as part of The Melbourne Racing Club (MRC) is proud to be recognised as a 2022, 2023 & 2024 Winner of The Australian Business Awards for Employer of Choice.
What will my duties include?
- Assisting with the achievement of set financial targets.
- Stock control and management.
- Ensure front-of-house ambiance and appearance are appropriate at all times.
- Staff management including; rostering, training, and performance management.
- Coordination, execution, and evaluation of promotions.
- Manage venue auditing and compliance requirements.
The role you are applying for may be quite fast-paced and require you to complete tasks including but not limited to lifting boxes, kegs or stock, standing for long periods of time, and utilising stairs.
What We Are Looking For
- Previous experience in hospitality management.
- Current Victorian Responsible Service of Alcohol Certificate (RSA).
- Current Victorian Responsible Service of Gambling Certificate (RSG).
- Current Victorian Gaming Employee Licence.
- Food Handlers Certificate.
- TAB Compliance.
- Energetic and positive can-do attitude.
- Ability to work productively in a fast paced and agile environment.
- Willingness to work various shifts, including evenings, weekends, and holidays as needed.
- Full working rights in Australia.
Why You’ll Love Working Here
- Assistant Manager Bonus program.
- Supportive Operations and Venue Managers to assist you in your journey.
- Ongoing learning & development opportunities.
- Access to our year-round well-being initiatives including our Employee Assistance Program for staff and family.
- Free onsite parking.
- Paid Volunteer and Parental Leave.
To learn more about us, visit our website: https://www.thecoach.net.au/
Pegasus Leisure Group values and embraces diversity and inclusion and we encourage all applicants to apply.
Key skills/competency
- Hospitality Management
- Financial Targets
- Staff Management
- Stock Control
- Customer Service
- Promotions Management
- Venue Auditing
- Compliance
- Team Leadership
- Fast-paced Environment
Skills & topics
- Assistant Manager
- Hospitality
- Management
- Customer Service
- Staff Management
- Financial Management
- Stock Control
- Venue Operations
- Team Leadership
- RSA
- RSG
- Gaming Licence
- Food Handler
- Ringwood Jobs
- Victoria Hospitality
How to get hired
- Tailor your resume: Highlight your hospitality management experience and specific certifications like RSA, RSG, and Gaming Employee Licence. Quantify achievements in financial targets and team leadership.
- Craft a compelling cover letter: Emphasize your energetic, positive attitude and ability to thrive in a fast-paced environment. Mention your understanding of client experience and compliance.
- Prepare for interviews: Be ready to discuss your experience in staff management, stock control, and achieving financial goals. Show how you create positive client experiences and ensure venue standards.
- Showcase your licenses: Have your current Victorian RSA, RSG, Gaming Employee Licence, and Food Handler's Certificate readily available to demonstrate compliance.
- Research the company: Understand Pegasus Leisure Group's values and The Coach's offerings. Demonstrate how your skills align with their mission for diversity and inclusion.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the essential qualifications for an Assistant Manager at The Coach?
- To be considered for the Assistant Manager position at The Coach, you will need previous experience in hospitality management. Additionally, you must possess a current Victorian Responsible Service of Alcohol (RSA) Certificate, a Victorian Responsible Service of Gambling (RSG) Certificate, a Victorian Gaming Employee Licence, and a Food Handlers Certificate. TAB compliance is also required.
- What type of work environment can I expect as an Assistant Manager?
- The Assistant Manager role at The Coach operates in a fast-paced and agile environment. You should be prepared for physically demanding tasks such as lifting stock, standing for long periods, and utilizing stairs, alongside managing the day-to-day operations of a busy dining and entertainment complex.
- What are the working hours for the Assistant Manager role at Pegasus Leisure Group?
- This is a Full Time position requiring flexibility. You will need to be willing to work various shifts, including evenings, weekends, and holidays, as needed to support the operational demands of The Coach.
- What benefits does Pegasus Leisure Group offer to its Assistant Managers?
- Pegasus Leisure Group offers a comprehensive benefits package, including an Assistant Manager Bonus program, supportive management, ongoing learning and development opportunities, access to well-being initiatives and an Employee Assistance Program, free onsite parking, and paid Volunteer and Parental Leave. They are also a multi-year winner of the Australian Business Awards for Employer of Choice.
- How can I demonstrate my suitability for the Assistant Manager role at The Coach?
- To showcase your suitability, highlight your proven experience in hospitality management, your ability to achieve financial targets, and your skills in staff leadership and development. Emphasize your energetic and positive attitude, your understanding of customer service excellence, and your commitment to compliance and venue standards.
- Is this Assistant Manager position suitable for individuals new to management?
- While previous hospitality management experience is required, the role offers supportive Operations and Venue Managers and ongoing learning & development opportunities. This suggests that while a management background is necessary, there is a structured pathway for growth and skill enhancement within Pegasus Leisure Group.