Communicator

@ Peel Regional Police

About the Communicator Role

Peel Regional Police is seeking a Communicator for its Radio Operations bureau. In this role, you will handle emergency (911) and non-emergency calls, coordinate police dispatches, and provide support services using Computer Aided Dispatch (CAD) and CPIC systems.

Key Responsibilities

• Answer and assess emergency and non-emergency calls
• Gather necessary information and initiate calls for service
• Operate CAD and CPIC systems effectively
• Coordinate and dispatch police and support services
• Provide backup support to dispatchers
• Perform additional duties and support internal communications

Qualifications & Skills

• College education or equivalent experience in communications
• Minimum of two years related experience; dispatch/public service preferred
• Proficient in MS Outlook; working knowledge of CPIC and CAD
• Excellent keyboarding, oral communication, and listening skills
• Strong multitasking and problem-solving capabilities

Required Testing

• Grammar
• MS Outlook
• Spelling
• Vocabulary
• CritiCall Communications Test
• Psychological Assessment
• Speed & Accuracy Typing

What We Offer

This full-time temporary position offers an hourly rate of $47.58, employer-paid Health/Dental and Life Insurance, OMERS Pension Plan, tuition reimbursement, on-site training, state-of-the-art fitness facilities, and more. Shift work includes days, afternoons, and midnights with structured training and rotation.

Additional Information

Applicants must be available for all shifts and complete all stages of a competitive multi-step recruitment process. Information sessions (virtual and in-person) will be held. For more details and to apply, reference Job ID #500610.

Key skills/competency

• Dispatch
• Communications
• CAD
• CPIC
• 911
• Multitasking
• Problem-solving
• Keyboarding
• Public Service
• Team Coordination