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Pearson

Core Systems & AI Innovation Lead

Pearson · United Arab Emirates

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  • Hybrid
  • Full-time
  • $150,000 / year
  • United Arab Emirates

Job highlights

  • Drive AI innovation in core GTM systems.
  • Shape strategy and roadmaps for GTM.
  • Partner across departments for adoption.
  • Focus on intelligent GTM execution.
  • Influence enterprise-level innovation outcomes.

About the role

Core Systems & AI Innovation Lead

Career Architecture Level: L40
Function: Revenue Operations – Core Systems
Role Type: Senior Individual Contributor / Enterprise Partner
Location: Remote / Hybrid

Role Summary

The Core Systems & AI Innovation Lead is responsible for shaping, driving, and embedding innovation across core GTM systems, with a specific focus on AI‑enabled use cases, automation, and intelligent execution across the revenue lifecycle. At L40, this role operates as a high‑impact enterprise partner and thought leader, influencing strategy, roadmaps, and adoption outcomes without owning full enterprise accountability. The role focuses on design, prioritisation, and enablement of innovation, working through cross‑functional leaders and delivery teams to ensure solutions are practical, adopted, and value‑driven. This role bridges business needs, systems capabilities, and AI opportunity, ensuring innovation is grounded in GTM reality and supports execution, productivity, and scale.

Scope & Focus Areas

  • Core GTM Systems (Influence & Design): Lead‑to‑Quote (CRM, seller workflows, demand flow); Quote‑to‑Order (CPQ, pricing, approvals, booking); Customer Success platforms (post‑sale lifecycle, renewals, expansion).
  • AI & Intelligent Automation: Identification and shaping of AI‑enabled use cases embedded in GTM workflows; Automation, insights, and decision support across seller, manager, and operator experiences.
  • Adoption & Enablement (Partnership‑Driven): Influence enablement, learning, and change approaches required for adoption; Ensure innovation is usable, understandable, and embedded in day‑to‑day work.

Key Responsibilities

  • AI Innovation & Opportunity Identification: Identify, frame, and prioritise AI and automation opportunities across Sales, Marketing, Customer Success, and RevOps. Translate business problems into clear innovation use cases with measurable outcomes. Stay close to emerging AI trends, tools, and risks relevant to GTM systems.
  • Roadmap Shaping & Strategic Influence: Partner with Core Systems, Enablement, and RevOps leaders to shape roadmaps and priorities. Contribute to business cases, value hypotheses, and adoption considerations. Influence sequencing based on business readiness, data maturity, and change impact.
  • Cross‑Functional Partnership: Act as a connector and integrator across Sales Ops, Marketing Ops, CS Ops, Enablement, RevOps Intelligence, IT/D&T, Finance, and HR. Translate complex needs into practical, scalable innovation concepts. Support governance forums with insight, analysis, and recommendations.
  • Adoption, Change & Value Realisation: Partner with Enablement and Change teams to ensure AI and system innovations are adopted. Monitor early signals of adoption and usage; surface risks and improvement opportunities. Help teams understand not just how solutions work, but why they matter.
  • Execution Readiness & Intelligent GTM: Support readiness for GTM changes (segmentation, forecasting, pricing, compensation) by embedding intelligence and automation into workflows. Partner with RevOps Intelligence to ensure solutions are data‑informed and insight‑driven.

Key Stakeholders

Core Systems Leadership, Sales, Marketing & Customer Success Operations, RevOps Intelligence & Business Architecture, Enablement & Learning Teams, IT / Digital & Technology, Finance, Deal Desk & Compensation, BU and Regional GTM Leaders.

Career Architecture Characteristics (L40)

This role reflects L40 senior enterprise contribution, including: Enterprise‑level influence without full functional ownership; Accountability for shaping outcomes through partnership; Deep expertise in systems, GTM processes, and AI application; Focus on value creation, adoption, and execution enablement; Operates with a medium‑ to long‑term horizon, supporting capability building and innovation maturity.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E‑Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Key skills/competency

  • AI Innovation
  • GTM Systems
  • Revenue Operations
  • Automation
  • Strategic Influence
  • Cross-Functional Partnership
  • Change Management
  • System Design
  • Process Improvement
  • Data Analysis

Skills & topics

  • AI Innovation
  • GTM Systems
  • Revenue Operations
  • Automation
  • Strategic Influence
  • Cross-Functional Partnership
  • Change Management
  • System Design
  • Process Improvement
  • Data Analysis
  • CRM
  • CPQ
  • Salesforce
  • Leadership
  • Technology
  • Innovation

How to get hired

  • Tailor your resume: Highlight experience in AI, GTM systems, and revenue operations.
  • Showcase strategic influence: Provide examples of shaping roadmaps and driving adoption.
  • Emphasize partnership skills: Detail cross-functional collaboration and stakeholder management.
  • Quantify impact: Use metrics to demonstrate value realization from innovation.
  • Prepare for AI discussions: Be ready to discuss emerging AI trends and use cases.

Technical preparation

Familiarize with AI/ML trends in GTM.,Understand CRM, CPQ, and CS platforms.,Study automation and workflow design.,Review GTM strategy and revenue lifecycle.

Behavioral questions

Describe influencing strategy without ownership.,How do you drive adoption of new systems?,Provide an example of cross-functional partnership.,How do you translate business problems to tech solutions?

Frequently asked questions

What is the primary focus of the Core Systems & AI Innovation Lead role at Pearson?
The Core Systems & AI Innovation Lead role at Pearson focuses on identifying, shaping, and embedding AI-enabled innovation within core Go-To-Market (GTM) systems to drive automation, insights, and intelligent execution across the revenue lifecycle.
What level of experience is expected for the Core Systems & AI Innovation Lead position?
This role is at Career Architecture Level L40, indicating a senior individual contributor or enterprise partner level. It requires deep expertise in systems, GTM processes, and AI application, with a focus on enterprise-level influence without full functional ownership.
Does this role involve direct management of teams?
No, the Core Systems & AI Innovation Lead role is primarily a Senior Individual Contributor / Enterprise Partner role. It focuses on influencing strategy and roadmaps, and working through cross-functional leaders and delivery teams rather than direct people management.
What GTM systems are relevant to this Core Systems & AI Innovation Lead position?
Key GTM systems include Lead-to-Quote (CRM, seller workflows, demand flow), Quote-to-Order (CPQ, pricing, approvals, booking), and Customer Success platforms (post-sale lifecycle, renewals, expansion).
What kind of AI opportunities will this role explore?
The role will explore AI and automation opportunities embedded in GTM workflows, focusing on providing automation, insights, and decision support for sellers, managers, and operators to enhance execution, productivity, and scale.
What is Pearson's mission regarding learning?
Pearson's purpose is to help people realize the life they imagine through learning, viewing every learning opportunity as a chance for personal breakthrough. They are the world's lifelong learning company.
How does Pearson approach diversity and inclusion in hiring?
Pearson is an Equal Opportunity Employer and a member of E‑Verify. They base employment decisions on qualifications, merit, and business need, and actively seek qualified candidates who are protected veterans and individuals with disabilities.
Is this a remote or hybrid position?
The role is listed as Remote / Hybrid, offering flexibility in work location.