Instructional Designer & E-Learning Developer

Job Title: Instructional Designer & E-Learning Developer

Peak Performers is seeking a skilled Instructional Designer & E-Learning Developer to join a Texas State Agency on a hybrid basis in Austin, TX.

About the Role

In this position, you will collaborate with cross‑functional teams to implement features, ensure performance and security, and deliver high‑quality, scalable solutions aligned with business requirements. You will be instrumental in modernizing training content and developing new instructional materials.

Major Duties

• Analyze and evaluate user and business requests for new or modified training and application support solutions to determine feasibility, scope, compatibility, cost, and level of effort.
• Convert existing Basic Skills Development (BSD) training content from legacy authoring tools (e.g., SoftChalk) to enterprise-approved platforms (e.g., Articulate).
• Design, develop, test, and document interactive e‑learning modules, micro‑trainings, and on‑demand instructional content for internal and external users.
• Develop instructional content supporting new and enhanced system functionality, including CGMS features, ensuring accuracy, consistency, and usability.
• Collaborate with COS training staff, subject matter experts, and IT stakeholders to clarify objectives, document requirements, and validate deliverables.
• Apply structured analysis, instructional design methodologies, and object-oriented concepts where appropriate to plan and execute development work.
• Ensure all developed content meets accessibility, usability, branding, and LMS standards.
• Perform quality assurance testing and revisions based on feedback, user testing, and stakeholder review.
• Maintain clear documentation of development processes, content standards, and version control.
• Identify risks, dependencies, and impacts related to development timelines, tool transitions, and resource constraints.
• Provide knowledge transfer and documentation to staff as needed to support long-term maintenance and sustainability.

What We Are Looking For

• 8 years of hands-on experience in Articulate and SoftChalk development and conversions.
• 8 years of experience with e-learning authoring tools (e.g., Articulate Storyline, Rise), LMS platforms, and content development tools.
• Working knowledge of accessibility standards (e.g., WCAG), usability principles, and organizational branding requirements.
• 8 years of experience in instructional design, e-learning development, training analysis, or application support, delivering complex, enterprise-level training solutions.
• 6 years of experience analyzing business and user requirements, including feasibility, scope, and effort estimation.
• Proven ability to convert legacy training content (e.g., SoftChalk) to modern platforms (e.g., Articulate).
• Demonstrated experience designing, developing, testing, and implementing interactive e-learning, microlearning, and on-demand content.
• Experience conducting quality assurance testing, incorporating feedback, and refining content.
• Experience developing and/or testing for Web Content Accessibility Guidelines (WCAG) and knowledge of WCAG 2.1 (AA).
• Strong application of instructional design methodologies (e.g., ADDIE, adult learning principles).
• Experience translating complex system functionality (e.g., Salesforce+Conga CLM) into clear instructional materials.
• Experience in government, higher education, or enterprise-scale digital platforms is preferred.
• Experience developing training for contract management or case management systems is preferred.

Exciting Opportunity Details

• Rate: $68.00/hour
• Employment Type: W2 Contract
• Worksite Location: Austin, TX 78751
• Arrangement: Hybrid
• Contract Duration: Through 8/31/26 with opportunity for extension

The Peak Performers Difference

• Excellent medical, dental & vision insurance at 60 days.
• Option to participate in a 403(b) retirement plan.
• Priority placement for qualified applicants with chronic medical conditions and/or disabilities.
• Weekly direct deposit payments.
• Company in business since 1994 with thousands of job placements.

Important Notes

• All employment offers are contingent on successful completion of a pre-employment criminal background check.
• Applicants must possess work authorization that does not require sponsorship.
• Peak Performers is an equal opportunity employer.

Key skills/competency

• Instructional Design
• E-Learning Development
• Articulate Storyline
• Articulate Rise
• SoftChalk
• WCAG Accessibility
• Adult Learning Principles
• LMS Platforms
• Content Conversion
• Needs Analysis