Operations Manager
@ PCs for People

Hampton, Virginia, United States
$60,000 - $65,000
On Site
Full Time
Posted 24 days ago

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XXXXXXXX XXXXXXXXXXXXX XXXXXX***** @pcsforpeople.org
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Job Details

Operations Manager Role at PCs for People

The Operations Manager is responsible for overseeing operational performance in an assigned market. This role includes leading warehouse and refurbishment operations, ensuring compliance with R2 and NAID standards, managing inventory, and directing staff to achieve both financial and mission-driven goals.

Key Responsibilities

  • Market Oversight: Oversee warehouse, refurbishment, retail, surplus, and logistics activities aligned with national SOPs.
  • Operational Leadership: Lead staff to achieve KPIs, maintain P&L accountability, and optimize inventory and sales channels.
  • Vendor Management & Supply Chain: Manage vendor relationships ensuring compliance and efficient procurement.
  • Facility Safety & Compliance: Enforce safety protocols, conduct inspections, and maintain certifications and audits.
  • People & Performance Management: Supervise staff, deliver training, and drive performance reviews.
  • Volunteer & Community Integration: Incorporate volunteer work into daily operations and ensure high-quality output.

Requirements

5+ years in warehouse, tech refurbishment, or operational roles; familiarity with e-waste, R2/NAID compliance, and ISO standards; strong inventory, staff development, and vendor coordination skills; proven leadership and analytical abilities; passion for digital equity and sustainability; excellent communication; ability to thrive independently in a fast-paced environment; and physical capability to perform required tasks.

What We Value

A genuine interest in people, technology, and digital equity. PCs for People values compassionate, curious, and adaptive individuals who excel under pressure and collaborate effectively.

Benefits

Medical, Dental, Vision, 401k with Match, Voluntary Disability & Life Insurance, PTO.

EEO Statement

PCs for People is committed to diversity and inclusion, providing equal employment opportunities and fostering a discrimination-free workplace.

Key skills/competency

  • Operational Leadership
  • Warehouse Management
  • Refurbishment
  • E-waste Compliance
  • Inventory Control
  • Vendor Coordination
  • Team Development
  • Safety Standards
  • Financial Accountability
  • Community Impact
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How to Get Hired at PCs for People

🎯 Tips for Getting Hired

  • Customize Your Resume: Tailor experience to warehouse and operations management.
  • Highlight Compliance Expertise: Emphasize R2, NAID, and ISO experience.
  • Showcase Leadership: Detail team supervision and KPI achievement.
  • Research PCs for People: Understand their mission and community impact.

📝 Interview Preparation Advice

Technical Preparation

Review R2 and NAID standards documentation.
Study inventory management software tools.
Practice data analysis using performance metrics.
Understand vendor coordination logistics details.

Behavioral Questions

Describe a challenging team oversight scenario.
Explain handling compliance under pressure.
Discuss conflict resolution with vendors.
Share experience adapting to change.

Frequently Asked Questions