Technical Product and Program Manager, Developer Relations

About PayPal

PayPal has been revolutionizing commerce globally for more than 25 years. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers, enabling simple, personalized, and secure transactions online and in person. PayPal provides proprietary payment solutions and flexibility for customers to use various funding sources, making it safer and simpler to exchange funds.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness, ensuring we work as one global team with our customers at the center.

Job Summary

The PayPal Developer Relations (DevRel) team is transforming PayPal for Developers, aiming to be the trusted source for best practices, documentation, and training, and the main point of contact for internal engineering teams. We are seeking a seasoned, self-directed Technical Product and Program Manager, Developer Relations to drive adoption of PayPal products. This role requires a blend of technical depth, business judgment, and curiosity to innovate for developers, translating innovations into concrete product goals and delivering exciting products. You will lead strategic, company-wide Global developer initiatives, including Agentic Commerce, Start Ups, Vibe Coding, and/or Developer Experience programs, leveraging data to build developer-obsessed, functional, simple, and elegant products to help PayPal acquire and onboard developers.

Essential Responsibilities

• Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
• Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs, and product profitability.
• Controls for the customer experience and customer needs in product requirements and as an input to decision making.
• Monitors metrics that inform the success of products including usability studies, research, and market analysis.
• Manages one or more workstreams to include analytics, customer discovery, market research, and competitive analysis to drive data-driven decision-making.
• Monitors product profitability measures, including budget.
• Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
• Partners with content developers, data scientists, product designers, and user experience researchers.

Expected Qualifications

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Work Arrangement

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Benefits and Culture

At PayPal, we’re committed to building an equitable and inclusive global economy. We offer benefits to help you thrive in every stage of life, championing your financial, physical, and mental health. We have great benefits including a flexible work environment, employee share options, health and life insurance, and more.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local law. We strive to create an environment where everyone can do their best work with a sense of purpose and belonging, proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve.

Key skills/competency

• Technical Product Management
• Program Management
• Developer Relations
• Product Strategy
• Developer Experience
• Cross-functional Collaboration
• Data-driven Decision Making
• Architectural Roadmap
• Stakeholder Management
• Customer Experience