Sr Staff Exp. Designer - Trust & Privacy
@ PayPal

San Jose, CA
$210,000
On Site
Full Time
Posted 1 day ago

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XXXXXXXXXX XXXXXXXXX XXXXXXXX******* @paypal.com
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Job Details

About PayPal

PayPal has been revolutionizing commerce globally for over 25 years by creating innovative, simple, personalized, and secure experiences for moving money, selling, and shopping across approximately 200 markets. The company connects hundreds of millions of merchants and consumers on a global, two-sided network, offering proprietary payment solutions, cross-border shopping ease, and risk management.

Job Overview

The Sr Staff Exp. Designer - Trust & Privacy will lead design and strategy to create intuitive, customer-centric experiences that build trust and address privacy concerns across PayPal and its global subsidiaries. This role focuses on bridging the needs of customers and business through high-quality craft, compelling storytelling, and innovative privacy-first design.

Essential Responsibilities

  • Develop clear objectives to enhance user and customer experiences.
  • Influence senior leadership decisions with deep domain expertise.
  • Design complex digital and physical products with business insight.
  • Deliver innovative strategies that align with customer needs and industry trends.
  • Mentor and guide junior team members in user-centered design.

What You'll Do

  • Lead trust and privacy experiences across PayPal platforms.
  • Use insights and prototypes for AI-powered privacy controls.
  • Collaborate with cross-functional teams to integrate privacy seamlessly.
  • Evolve scalable design systems and mentor in privacy-first practices.
  • Align customer trust with business goals via storytelling and design.

Expected Qualifications

A minimum of 8 years of relevant experience and a Bachelor’s degree, or an equivalent combination of education and experience.

Our Benefits & Culture

PayPal offers a balanced hybrid work model, competitive compensation, equity, comprehensive benefits, and a commitment to inclusion, innovation, collaboration, and wellness. Learn more about our benefits and culture through the provided links.

Key skills/competency

  • Design Strategy
  • User Experience
  • Trust
  • Privacy
  • Fintech
  • AI
  • Prototyping
  • Mentorship
  • Storytelling
  • Cross-functional Collaboration

How to Get Hired at PayPal

🎯 Tips for Getting Hired

  • Research PayPal's culture: Understand their values and innovations.
  • Tailor your resume: Highlight fintech and privacy design skills.
  • Showcase portfolio: Emphasize enterprise and cross-platform projects.
  • Prepare for behavioral questions: Demonstrate cross-functional collaboration.

📝 Interview Preparation Advice

Technical Preparation

Review design system best practices.
Practice integration of privacy and AI controls.
Update portfolio with enterprise design projects.
Study fintech product design challenges.

Behavioral Questions

Demonstrate cross-team collaboration examples.
Explain decision-making in complex projects.
Describe handling feedback from senior leadership.
Discuss mentorship experiences with junior designers.

Frequently Asked Questions