Sr Project Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years, creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure. We empower consumers and businesses in approximately 200 markets to join and thrive in the global economy. Our global, two-sided network connects hundreds of millions of merchants and consumers, facilitating payments whether online or in person. PayPal provides proprietary payment solutions and flexibility for customers to use various funding sources, including bank accounts, PayPal/Venmo balances, credit/debit cards, and cryptocurrencies. We also offer merchants end-to-end payment solutions, authorization, settlement capabilities, and risk management. Our core values of Inclusion, Innovation, Collaboration, and Wellness guide our daily business operations, ensuring a unified global team with customers at the center.

Job Description Summary

This Sr Project Manager role oversees and coordinates related projects to ensure they benefit one another and meet business goals, focusing on internal information system-specific project tasks or non-technical project completion from initiation through delivery.

Essential Responsibilities

• Organize daily activities based on organizational goals.
• Develop and implement new programs that support objectives.
• Monitor projects and oversee project managers.
• Evaluate program strengths and weaknesses.
• Develop program budgets and plans.
• Meet with stakeholders to discuss program status and goals.
• Improve strategies with the marketing team.

Additional Responsibilities and Preferred Qualifications

Key Responsibilities

• Annual Sales Planning Program Management: Coordinate planning activities across Regional RevOps, Finance, HR, Sales Leadership, and Analytics. Develop and maintain planning playbooks, communication plans, and standardized templates. Ensure planning deliverables (segmentation, territory design, quota setting, capacity modeling) are executed on time and to a high standard. Facilitate cross-functional working sessions and steering committee updates.
• Sales Governance & Policy Development: Define, draft, and maintain Sales Governance policies that support consistent and compliant sales planning processes. Establish clear guidelines for segmentation changes, territory movements, quota adjustments, exception handling, and change-management protocols. Partner with Legal, HR, and Sales Leadership to ensure policies align with regulatory, compensation, and organizational requirements. Own documentation for governance frameworks and drive adoption across global and regional teams.
• Sales Technology Enablement: Serve as the primary liaison between the Annual Planning team and the Sales Technology organization. Translate process and governance requirements into functional specifications for SFDC, BEAM, and other internal tools. Support the configuration, testing, and deployment of planning-related system enhancements. Ensure system readiness for major milestones, including segmentation loads, territory assignments, and quota deployment. Partner with the Sales Technology team to identify automation and optimization opportunities within the planning tech stack.
• Program Analytics & Reporting: Build and maintain dashboards and reporting to provide transparency into planning progress, risks, and dependencies. Create executive-level summaries for planning health, governance adherence, and system readiness. Partner with BI/Analytics teams to ensure alignment on data sources and metrics.

Qualifications

• Bachelor's degree in Business, Operations, Strategy, or related field; MBA or advanced degree a plus.
• 5+ years of experience in Program Management, Revenue Operations, Sales Operations, or Strategy roles.
• Experience writing or maintaining operational governance policies.
• Hands-on experience collaborating with Salesforce, BEAM, or similar CRM/sales planning tools.
• Excellent communication and cross-functional facilitation skills.
• Ability to manage complex programs with multiple stakeholders.
• Strong analytical skills and attention to detail.
• Experience in high-growth or matrixed organizations preferred.

Key Competencies

• Program & Project Management
• Stakeholder & Executive Communication
• Process Design & Governance
• Systems Thinking / Technology Partnership
• Operational Rigor
• Problem-Solving & Prioritization
• Change Management

Our Benefits

At PayPal, we’re committed to building an equitable and inclusive global economy. We offer benefits to help you thrive in every stage of life, championing your financial, physical, and mental health. Benefits include a flexible work environment, employee share options, health and life insurance, and more.

Who We Are

Learn more about PayPal's culture and community by visiting our 'Who We Are' section on the company website.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. Reasonable accommodations are provided for qualified individuals with disabilities.

Belonging at PayPal

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve.

Key skills/competency

• Program Management
• Project Management
• Sales Planning
• Governance Policy Development
• Sales Technology Enablement
• Stakeholder Communication
• Process Design
• Operational Rigor
• Analytics and Reporting
• Change Management