Sr Account Representative Small & Medium Business
@ PayPal

Scottsdale, AZ
$135,000
On Site
Full Time
Posted 24 days ago

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XXXXXXXXX XXXXXXXXX XXXXXX****** @paypal.com
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Job Details

About PayPal

PayPal has been revolutionizing commerce globally for more than 25 years. We create innovative experiences for moving money, selling, and shopping – all made simple, personalized, and secure. Our global network connects millions of merchants and consumers, allowing seamless transactions across various channels.

Job Overview

The Sr Account Representative Small & Medium Business role involves collaborating with internal teams to optimize processes and programs. You will acquire, manage and expand relationships with small and medium-sized merchants, applying analytical skills and sound judgment to recommend optimal solutions.

Essential Responsibilities

  • Collaborate internally to improve process quality and efficiency.
  • Determine appropriate actions and consider alternative solutions.
  • Acquire, manage, and expand relationships with merchants.
  • Utilize analytical skills to recommend best solutions.
  • Influence through defined processes and procedures.

Expected Qualifications

Minimum of 5 years of relevant work experience and a Bachelor's degree (or equivalent experience) required.

Compensation & Benefits

The U.S. national annual pay range is $135,000 to $224,400. Total compensation may include an annual performance bonus, equity, and comprehensive benefits including medical, dental, and vision coverage. Learn more about our benefits at PayPal Benefits.

Work Arrangement

PayPal offers a balanced hybrid work model with 3 days in-office and 2 days remote.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity to all and is committed to a diverse and inclusive workplace.

Location Notice

Applicants and employees residing in New York City take notice of location-specific guidelines.

Key skills/competency

  • Collaboration
  • Analytical skills
  • Process efficiency
  • Relationship management
  • Communication
  • Problem-solving
  • Account management
  • Negotiation
  • Strategic thinking
  • Client servicing

How to Get Hired at PayPal

🎯 Tips for Getting Hired

  • Customize your resume: Tailor your experience to merchant management and process improvement.
  • Highlight analytics: Emphasize analytical skills and strategic decision-making.
  • Research PayPal: Understand PayPal's culture and global operations.
  • Prepare for hybrid work: Demonstrate adaptability and remote collaboration skills.

📝 Interview Preparation Advice

Technical Preparation

Review payment processing systems basics.
Brush up on data analysis techniques.
Understand CRM and account management tools.
Study process improvement methodologies.

Behavioral Questions

Describe a challenging merchant interaction.
Explain a time you improved a process.
Share conflict resolution experiences.
Discuss teamwork during high-pressure projects.

Frequently Asked Questions