Manager, Software Engineering

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

This job manages software development projects, implements processes, ensures project delivery, analyzes technical issues, collaborates with stakeholders, and communicates technical issues with non-technical audiences. It involves setting operational targets and driving operational rigor.

Essential Responsibilities:

• Directly manages software development projects (including program management) and execution through individual contributors. May also lead project teams across platforms or groups.
• Implements processes to drive strong operational hygiene for all components and systems within their group.
• Responsible for the delivery of projects, including quality and timeliness, that impact their domain and potentially one other.
• Demonstrates strong tactical ability by managing the roadmap for a scrum team responsible for technical issues of diverse scope where analysis requires an understanding of current business or tends.
• Competent at communicating technical issues with non-technical audiences.
• Analyzes multiple sources of information and identifies & resolves complex technical, operational, and organizational problems relating to software development.
• Collaborates with direct team, managers in org, stakeholders such as Product Owners & PMO.

Minimum Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities And Preferred Qualifications

• Bachelor's or Master's degree in Computer Science or equivalent.
• 10+ years of software development experience with strong backend engineering expertise and working knowledge of front-end systems.
• 2-5 years of engineering management experience, directly managing teams of 5+ engineers shipping products at scale.
• Proven hands-on experience building and operating backend services in Java and Python, designing event-driven systems with Kafka, leveraging BigTable and BigQuery for high-throughput data storage and analytics, and deploying at scale on Kubernetes and GCP.
• Experience with scalable microservices architectures.
• Excellent communication and stakeholder management skills, with ability to influence across teams and organizations.
• Ability to articulate complex technical trade-offs and project health to leadership while maintaining ground-level connection with the team's day-to-day challenges.
• Strong problem-solving skills with ability to navigate ambiguity.
• Commitment to a supportive, feedback-driven, and high-performance team culture.

Preferred:

• Knowledge of agentic AI and LLM systems, particularly for artifact generation aligned with platform capabilities.
• Knowledge of domain-specific language development and parser generator (e.g., ANTLR) for representing decision engine rules.

Work Environment and Benefits:

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Key skills/competency

• Software Development Management
• Backend Engineering
• Project Delivery
• Operational Hygiene
• Stakeholder Collaboration
• Technical Problem Solving
• Scrum Team Leadership
• Microservices Architecture
• Java & Python
• Cloud Platforms (GCP, Kubernetes)