Developer Relations Community

About PayPal

PayPal has been revolutionizing commerce globally for more than 25 years. We create innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, empowering consumers and businesses in approximately 200 markets to join and thrive in the global economy. Our global, two-sided network connects hundreds of millions of merchants and consumers, facilitating payments whether online or in person. PayPal offers proprietary payment solutions and flexibility for customers to use various funding sources, including bank accounts, PayPal/Venmo balances, credit products, cards, and cryptocurrencies. Our products like PayPal, Venmo, and Xoom make transferring funds between friends and family safer and simpler. For merchants, we provide an end-to-end payments solution with authorization, settlement, instant fund access, and risk management, enabling cross-border trade.

Our core values – Inclusion, Innovation, Collaboration, and Wellness – guide how we conduct business daily, ensuring we work as one global team with our customers at the center, while also caring for ourselves, each other, and our communities.

Job Summary: Developer Relations Community

At PayPal, we are powering the digital economy, and our platform drives millions of businesses and developers worldwide. We are seeking a versatile, high-impact Developer Relations Community leader to serve as a critical bridge between our world-class APIs and the developers who build on them. This role is responsible for creating a thriving ecosystem defined by technical clarity, trust, and deep community engagement. If you are driven to simplify complex financial technology and turn developers into successful partners, this is your mission.

Core Impact Areas (DevRel Tracks)

You will specialize and contribute significantly to one or more of the following essential DevRel functions:

• Technical Content & Evangelism (Advocacy & Enablement):
  • Simplify and Scale: Produce high-quality, actionable technical content (API tutorials, reference applications, SDK guides, blogs) that translates complex payment and commerce flows into simple, successful integrations.
  • Lead the Conversation: Represent PayPal as a credible technical expert and evangelist at global financial technology conferences, hackathons, and webinars, demonstrating the power and security of our platform.
  • Elevate the DX: Relentlessly advocate for the developer experience. Partner with Product and Engineering teams to capture, synthesize, and prioritize external technical friction points, directly influencing the roadmap for our developer tools and services.
• Community Engagement & Management:
  • Foster Trust: Cultivate a helpful, inclusive, and technically sound environment across our key community channels (GitHub, Discord, Slack, public forums). Be the trusted face of the platform.
  • Amplify Our Reach: Develop and manage community programs, such as our Developer Ambassador Program, to identify and empower external champions who can effectively scale our knowledge and presence globally.
  • Measure and Grow: Utilize data to track community health, engagement metrics, and content performance, ensuring our community efforts are constantly optimized to drive platform adoption.
• Developer Programs & Strategy:
  • Operational Excellence: Support strategic developer programs, such as launching specialized Startup or Partner ecosystem initiatives, or managing critical technical beta and preview programs.
  • Enable Success: Collaborate cross-functionally to ensure every developer, from a solo entrepreneur to a large enterprise, has a clear, supported path to launch their product on our platform.

Additional Responsibilities And Preferred Qualifications

• A deep-seated passion for technology and a proven track record of engaging with technical communities.
• Exceptional ability to communicate complex concepts (e.g., API structures, security protocols, payments flows) clearly and persuasively in written, verbal, and code forms.
• Experience in software development, technical writing, solutions architecture, or a prior Developer Relations role.

Our Benefits

PayPal is committed to building an equitable and inclusive global economy and offers benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health with a flexible work environment, employee share options, health and life insurance, and more. Our balanced hybrid work model typically involves 3 days in the office for in-person collaboration and 2 days at home or in the office.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. We also provide reasonable accommodations for qualified individuals with disabilities. We strive to create an environment where everyone can do their best work with a sense of purpose and belonging, reflecting the diverse communities we serve.

Key skills/competency

• Developer Relations
• Community Management
• API Integration
• Technical Content Creation
• Developer Advocacy
• Ecosystem Development
• Product Evangelism
• Strategic Partnerships
• Software Development
• Technical Communication