Developer Advocate
PayPal
Job Overview
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Job Description
About PayPal
PayPal has been revolutionizing commerce globally for more than 25 years, creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure. We empower consumers and businesses in approximately 200 markets to join and thrive in the global economy. Our global, two-sided network connects hundreds of millions of merchants and consumers, facilitating payments whether online or in person. Beyond third-party networks, we provide proprietary payment solutions, offering flexibility for purchasing, receiving payments, transferring, and withdrawing funds using various sources like bank accounts, PayPal/Venmo balances, credit products, cryptocurrencies, or gift cards. Our products also simplify transfers between friends and family, and for merchants, we offer an end-to-end payments solution including authorization, settlement, instant fund access, customer connection, returns processing, and risk management. We also reduce complexity in cross-border trade, extending global reach for both consumers and merchants.
Our core values – Inclusion, Innovation, Collaboration, and Wellness – guide how we conduct business every day, ensuring we work as one global team with customers at our center, while also caring for ourselves, each other, and our communities.
Job Summary
The PayPal Developer Relations (DevRel) team is undergoing a transformation, aiming to resonate deeply with developers at all levels of expertise. We serve as the trusted source for best practices, documentation, and training, and act as the primary liaison for internal engineering teams, conveying crucial feedback from the developer community. As a Developer Advocate, you will be instrumental in planning and delivering highly technical and engaging content for developers, focusing on improving the developer experience across PayPal's SDKs, APIs, and documentation. This content will include blogs, videos, and presentations at conferences, local meetups, or webinars. You will also collaborate across lines of business to influence the quality, types, and topics of technical content, ensuring it aligns with the DevRel team's tone and personality.
Responsibilities
- Act as the voice of the developer, driving changes and improvements in SDKs, APIs, documentation, and web platforms to accelerate developer onboarding and transaction capabilities.
- Create compelling technical content, including blogs, videos, demos, and tutorials.
- Represent PayPal as a Developer Advocate by speaking at major developer conferences, hackathons, local meetups, and PayPal’s own developer events, and facilitating webinars.
- Cultivate deep trust with the developer community, encouraging external evangelism and advocacy.
- Develop and distribute tools and automation to enhance operational efficiencies.
Qualifications
- +3 years of experience in frontend and web commerce technologies, including various frameworks, APIs, and SDKs.
- Familiarity with developer-focused AI tools such as Replit and Copilot.
- Broad understanding of PayPal products, services, and its extensive ecosystem.
- Extensive knowledge of leading open-source tools and frameworks.
- Exceptional verbal and written communication skills.
- Ability to simplify complex architectural concepts and solutions for developers of diverse backgrounds.
- Enthusiasm for coaching and mentoring others.
- Proven ability to drive cross-team and cross-functional collaboration to solve problems, innovate, and enhance the developer experience.
- Experience with non-technical aspects like business analysis and process optimization.
Additional Responsibilities and Preferred Qualifications
- Creative candidates with unique perspectives are highly valued.
- Ability to inject a unique and engaging voice to make technical content interesting and fun for developers.
Key skills/competency
- Developer Advocacy
- API Development
- SDK Integration
- Frontend Development
- Web Commerce Technologies
- Technical Content Creation
- Public Speaking
- Community Engagement
- Open Source Tools
- AI Developer Tools (Replit, Copilot)
How to Get Hired at PayPal
- Research PayPal's culture: Study their mission, values (Inclusion, Innovation, Collaboration, Wellness), recent news, and employee testimonials on LinkedIn and Glassdoor.
- Customize your resume: Highlight extensive experience in developer advocacy, frontend development, API/SDKs, and web commerce technologies.
- Showcase technical communication: Prepare examples of your blogs, videos, presentations, or tutorials to demonstrate your ability to simplify complex topics.
- Demonstrate community engagement: Discuss past experiences in leading developer communities, mentoring, or fostering external advocacy for technical products.
- Prepare for behavioral questions: Align your responses with PayPal's core values, focusing on collaboration, problem-solving, and driving developer-centric improvements.
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