Developer Advocate

About PayPal

PayPal has been revolutionizing commerce globally for more than 25 years. We create innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, empowering consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers, helping them connect, transact, and complete payments, whether online or in person. PayPal provides proprietary payment solutions accepted by merchants that enable the completion of payments on our platform. Our customers enjoy the flexibility to use their accounts for purchases, payments, transfers, and withdrawals using various funding sources, including bank accounts, PayPal/Venmo balances, credit products, cards, cryptocurrencies, or gift cards. PayPal, Venmo, and Xoom also facilitate safer and simpler fund transfers between friends and family.

For merchants, we offer an end-to-end payments solution with authorization, settlement capabilities, instant fund access, and tools for customer connection, exchanges, returns, and risk management. We also enable cross-border shopping and global reach while reducing complexity. Our core values—Inclusion, Innovation, Collaboration, and Wellness—guide how we conduct business every day, ensuring we work as one global team with customers at the center, and prioritize the well-being of ourselves, each other, and our communities.

The Role: Developer Advocate

This Developer Advocate role sits within PayPal’s Developer Relations (DevRel) team, focusing on enhancing the experience of external developers building on PayPal platforms. The Developer Advocate collaborates closely with engineering, product, and documentation teams to champion the developer's voice, identify friction points, and influence improvements across APIs, SDKs, and developer tooling.

A key aspect of this role is the creation and delivery of high-quality technical content, including blogs, demos, tutorials, videos, and live presentations, to facilitate quick onboarding and confident building for developers. Acting as a trusted technical resource, the Developer Advocate will engage directly with the developer community through conferences, events, webinars, and online channels, while also synthesizing developer feedback into actionable insights for internal teams. This is an individual contributor role with a strong external-facing and cross-functional collaboration focus.

Essential Responsibilities

• Uses data to build insights on product or platform requirements consistent with the shared vision for the product.
• Gathers insights from the customer experience and customer needs to input to product requirements.
• Analyzes research, market analysis, and usability studies to support data-driven decision making.
• Monitors product profitability measures, including budget.
• Leads sprint planning, daily standups, and retrospectives to drive execution.
• Interfaces with product and technology leadership as needed.
• Partners with content developers, data scientists, product designers, and user experience researchers to identify new opportunities.

Additional Responsibilities and Preferred Qualifications

• Serve as an advocate for developers by influencing improvements to APIs, SDKs, documentation, and developer workflows.
• Create and maintain technical content such as blogs, tutorials, demos, and sample applications.
• Represent PayPal at developer conferences, hackathons, meetups, and virtual events.
• Partner with engineering, product, and UX teams to relay developer feedback and improve developer experience.
• Build tooling, demos, or automation to support developer onboarding and education.

Expected Qualifications

• 3+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.

Preferred Qualifications

• 3+ years of experience with web, frontend, or commerce technologies, including APIs and SDKs.
• Experience using developer-focused AI tools (e.g., Copilot, Replit).
• Familiarity with open-source frameworks and modern developer ecosystems.
• Strong written and verbal communication skills with the ability to explain complex technical concepts clearly.
• Passion for teaching, mentoring, and engaging with developer communities.
• Creative approach to technical storytelling and education.

Work Environment & Benefits

PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace. We are committed to building an equitable and inclusive global economy, offering benefits to help you thrive in every stage of life, championing your financial, physical, and mental health with valuable resources. Our benefits include a flexible work environment, employee share options, health and life insurance, and more.

Key skills/competency

• Developer Relations
• Technical Advocacy
• API Development
• SDK Integration
• Community Engagement
• Technical Content Creation
• Web Technologies
• Frontend Development
• Developer Experience
• AI Developer Tools