Solutions Consultant

About Paylocity

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

As part of the Sales & Marketing team, you’ll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need.

With a position in Sales & Marketing, you’ll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities.

This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week (Mon - Fri) during designated work hours (8 am - 5 pm PST). The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary.

Position Overview: Solutions Consultant

Solutions Consultants (SC) are a crucial part of Paylocity’s sales organization, driving a large portion of our revenue. In this position, you must share our passion for technology and service to convey those to prospective clients. The SC is a self-motivated, collaborative, and persuasive individual whose primary responsibility is to uncover challenges prospective clients face while positioning Paylocity’s solutions to fill those needs.

Primary Responsibilities

The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities To Perform The Essential Functions.

Knowledge and Application:

• Demonstrate in-depth knowledge of Paylocity's products and services
• Understand prospects' requirements and provide tailored solutions
• Present Human Capital Management strategies and business solutions to help increase sales performance
• Partner with Account Executives to conduct an in-depth discovery call
• Conduct an engaging, concise and tailored product demonstration while tying back information learned in the analysis call to establish the buyer connection to help win the business
• Collaborate with internal teams to ensure successful implementation and integration of solutions
• Keep up to date on new trends in HR and Payroll industry to make appropriate recommendations to prospects

Complexity And Problem Solving:

• Analyze complex prospect issues and coordinate with internal teams to provide effective resolutions
• Identify opportunities for process improvement and system enhancements
• Troubleshoot technical problems and escalate issues as necessary
• Develop creative solutions to meet unique prospect challenges
• Conduct technical conversations with prospects and 3rd party vendors to identify potential partnerships
• Leverage accounting skills and complex product knowledge to provide prospects a detailed understanding of how Paylocity can streamline their General Ledger process and avoid manual work

Discretion And Impact:

• Handle confidential client information with utmost discretion and professionalism
• Make informed decisions to ensure client satisfaction and retention
• Proactively identify potential risks and take appropriate actions to mitigate them
• Contribute to the overall success of the organization through exceptional performance

Collaboration And Interaction:

• Collaborate with cross-functional teams to deliver seamless client experiences
• Build strong relationships with prospects and serve as their trusted advisor
• Communicate effectively with prospects, colleagues, and stakeholders
• Participate in team meetings and contribute to a positive work environment
• Partner with Account Executives to answer outstanding questions from prospects
• Assist Account Executives with responding to functional and technical elements of RFIs/RFPs

Education And Experience:

• Self-motivated with a proven track record in dealing with a field-based, fast-paced sales force
• Possesses strong presentation skills over phone and occasionally in person
• Ability to communicate confidently and professionally both verbally and in written responses
• Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
• 3-5+ years relevant industry experience in a similar role
• Experience and familiarity of Paylocity products is welcomed

Physical Requirements:

Ability to remain in a stationary position for extended periods of time; Ability to move around the office and interact with colleagues as needed; Ability to operate standard office equipment, including computers, phones, printers, and copiers; Ability to communicate effectively in person, via phone, and email; Ability to lift and carry up to 5 pounds as needed (e.g., moving office supplies or small packages); Ability to bend, reach, or stoop as needed to access file cabinets, office equipment, or other resource; Ability to maintain focus and attention to detail for extended periods; Ability to work at a desk or workstation for extended periods of time, including using a computer or writing; Ability to travel occasionally, including by car, plane, or other forms of transportation.

Key skills/competency

• Solutions Consulting
• Sales Engineering
• HR Software
• Payroll Solutions
• HCM Platforms
• Product Demonstration
• Client Relationship Management
• Technical Sales
• Business Analysis
• Sales Strategy