Client Transformation Consultant @ Paylocity
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Job Details
Overview
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions. We offer a complete, intuitive platform to automate and streamline HR and payroll processes while supporting modern workforce needs. Join us to transform client experiences while growing your career.
Position Overview
The Client Transformation Consultant role involves project management and client consulting on software configuration transformation projects. This role includes intake, scoping, execution, and overall project management to ensure optimal configuration that meets client needs.
Primary Responsibilities
- Collaborate with clients to understand business objectives.
- Review and configure systems to align with client needs.
- Conduct discovery to develop effective project plans.
- Provide expert guidance on best practices and strategies.
- Manage end-to-end project lifecycle ensuring timely delivery.
- Coordinate with cross-functional teams for seamless integration.
- Troubleshoot system issues and escalate critical concerns.
- Act as a trusted advisor offering exceptional customer service.
- Report project status to leadership.
- Facilitate quality assurance meetings.
Education And Experience
Bachelor’s degree or equivalent experience is required along with 3+ years in customer interfacing roles and 2+ years in HCM consultation or benefits/payroll/HR. Proven project management skills and experience with high revenue clients are essential.
Physical Requirements & Work Environment
Ability to sit for extended periods and operate computer and phone systems is required.
Benefits & Culture
We offer comprehensive medical benefits, 401(k) matching, and perks to support personal and professional growth. Our award-winning culture values diversity, teamwork, and individual growth.
Key Skills/Competency
- Project Management
- Client Consulting
- Configuration
- HR Systems
- Software Solutions
- Customer Service
- Analytical Skills
- Communication
- Microsoft Office
- Problem Solving
How to Get Hired at Paylocity
🎯 Tips for Getting Hired
- Customize your resume: Tailor it to highlight relevant project management experience.
- Study Paylocity: Understand the company culture and software solutions.
- Emphasize consultative skills: Showcase client interaction and problem-solving abilities.
- Prepare for technical questions: Review HR, payroll systems, and configuration tools.