How can I best tailor my resume for the Growth Specialist role at PatientNow?

To best tailor your resume for the Growth Specialist position at PatientNow, emphasize your experience in solutions engineering, sales engineering, or technical consulting within SaaS or B2B environments. Highlight your proven ability to support revenue outcomes in complex sales cycles, your understanding of APIs, integrations, and data workflows, and your skill in translating complex technical capabilities into clear business value. Quantify achievements related to accelerating sales cycles, increasing product adoption, and influencing win rates. Showcase any experience with CRM, sales enablement tools, or AI productivity tools, as well as familiarity with the healthcare technology or aesthetics industries.

What are the key technical skills required for a Growth Specialist at PatientNow?

The key technical skills for a Growth Specialist at PatientNow include a strong understanding of APIs, integrations, data workflows, and cloud-based application architecture. You'll need to demonstrate proficiency in designing and delivering tailored product demonstrations and technical presentations, as well as leading discovery sessions to understand customer technical requirements. Experience with CRM and sales enablement tools like Salesforce, and familiarity with AI productivity tools, are also beneficial.

How does PatientNow support growth and learning for its Growth Specialists?

PatientNow fosters growth and learning through a collaborative environment that values experimentation and customer empathy. The company empowers employees to lead with autonomy while providing strong leadership and product discipline. You'll work at the intersection of innovation and impact, helping real-world practices grow in a rapidly expanding market, and contribute to modernizing aesthetics software with AI-native technology.

What is the typical interview process for a Growth Specialist at PatientNow?

While the specific interview process can vary, it typically involves stages designed to assess your technical acumen, business consulting skills, and customer engagement abilities. You can expect initial screening calls, interviews with hiring managers and team members, and potentially a technical assessment or presentation. Preparation should focus on understanding PatientNow's platform, the aesthetics industry, and how you can articulate business value derived from technical solutions.

What kind of customer-facing initiatives will a Growth Specialist at PatientNow be involved in?

As a Growth Specialist at PatientNow, you will support various customer-facing initiatives. This includes participating in webinars, trade shows, industry events, and educational sessions. You may also partner with external consultants and strategic partners to support solution positioning, enablement, and customer success efforts, contributing to a strong customer presence and knowledge sharing.

How important is experience in the healthcare or aesthetics industry for this role?

While not strictly mandatory, experience in the healthcare technology, aesthetics, wellness, or elective medical industries is preferred for the Growth Specialist role at PatientNow. This familiarity allows for a quicker understanding of customer needs, workflows, and industry-specific challenges, enabling you to provide more targeted and effective solutions and advice.

Growth Specialist

PatientNow · United States

Hybrid
Full-time
$140,000 / year
United States

Tailored resume — keyword-matched to this role.

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Job highlights

Drive revenue growth by partnering with sales teams.
Advise customers on aligning PatientNow with objectives.
Translate technical capabilities into business value.
Accelerate sales cycles and increase product adoption.
Collaborate cross-functionally for customer success.

About the role

About PatientNow

Designed for beauty, built for growth, PatientNow brings clinical-grade EMR with intuitive charting, smart AI automation, advanced photography, marketing, patient engagement, and seamless practice management into one elegant system. Everything works together naturally, helping clients create a smooth, intentional patient experience from consultation to checkout. Supported by a U.S.-based team that understands the pace and artistry of aesthetics, PatientNow provides the technology and partnership to scale with confidence.

Vision: Empowering practices and businesses to improve health and wellness worldwide by helping their clients look and feel their best.

Mission: PatientNow is elevating businesses focused on beauty, wellness and medical aesthetics with innovative, all-in-one software and consulting service solutions. People who partner with us stand out in the industry with strong market differentiation, while streamlining operations for long term success and sustainable growth.

Values

Show up – being present and supportive: for each other through collaboration and respect, for our customers with exceptional service, and for the business with dedication to excellence and growth.
Own the outcome – By understanding the objective, exceeding expectations with pride, confirming resolution, communicating early and often, and continuously learning and improving
Be Authentic – By sharing thoughts and opinions, keeping promises, showing your true self, and engaging with respect

Position Summary

PatientNow is a leading provider of cloud-based software solutions purpose-built for medical aesthetics, wellness, and elective healthcare practices. Our platform helps practices streamline operations, improve patient engagement, and accelerate business growth through integrated EMR, CRM, marketing, and AI-powered solutions.

The Growth Specialist plays a critical role in driving revenue growth by partnering with Account Executives, Client Success, and cross-functional teams to design and deliver strategic, outcome-focused solutions for prospective and existing customers. This individual serves as a trusted advisor throughout the sales process, helping customers align PatientNow’s platform capabilities with their operational, financial, and growth objectives.

This role combines technical solutioning, business consulting, and customer engagement to influence win rates, accelerate sales cycles, and increase product adoption. The ideal candidate is highly collaborative, customer-focused, and comfortable translating complex technical capabilities into clear business value in a fast-paced SaaS environment.

Essential Duties And Responsibilities

Partner with Account Executives and Client Success teams to support deal strategy and customer outcomes across a defined territory or segment
Lead discovery conversations to understand customer workflows, operational challenges, business goals, and technical requirements
Design and deliver tailored product demonstrations, technical presentations, and proof-of-concept engagements aligned to customer needs
Translate customer requirements into scalable, value-driven solutions that support business growth and operational efficiency
Support deal progression and closure by addressing technical, operational, integration, and implementation considerations
Influence revenue outcomes by improving win rates, deal velocity, product adoption, and overall customer confidence throughout the sales process
Serve as a trusted advisor to prospects and customers by providing strategic guidance and product expertise
Support customer-facing initiatives including webinars, trade shows, events, and educational sessions
Partner with external consultants and strategic partners to support solution positioning, enablement, and customer success initiatives
Collaborate cross-functionally with Sales, Product, Implementation, and Client Success teams to ensure alignment across the customer lifecycle
Contribute to the development and continuous improvement of demo environments, technical collateral, competitive positioning, and enablement resources
Capture customer insights and market feedback to help inform product strategy and go-to-market initiatives

Competencies

Adaptability - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
Business Ethics – Inspires the trust of others. Keeps commitments. Treats people with respect. Upholds organizational values. Works with integrity and ethically.
Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
Continuous Learning - Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills.
Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.
Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests.

Education/Experience

3–5+ years of experience in solutions engineering, sales engineering, technical consulting, or a similar pre-sales role within a SaaS or B2B technology environment
Proven experience supporting revenue outcomes in complex or consultative sales cycles
Strong understanding of APIs, integrations, data workflows, and cloud-based application architecture
Demonstrated ability to lead customer discovery sessions and deliver compelling product demonstrations
Strong presentation and communication skills with the ability to influence both technical and business stakeholders
Experience collaborating cross-functionally with Sales, Customer Success, Product, and Implementation teams
Ability to manage multiple priorities and operate effectively in a fast-paced, growth-oriented environment
Strong problem-solving skills with a customer-first and outcomes-driven mindset
Experience supporting webinars, events, trade shows, or other customer-facing engagements preferred
Familiarity with CRM and sales enablement tools such as Salesforce preferred
Experience leveraging AI productivity tools such as Claude or ChatGPT preferred
Experience in healthcare technology, aesthetics, wellness, or elective medical industries preferred

Why You’ll Thrive Here

Work at the intersection of innovation and impact, helping real-world practices grow and thrive in a rapidly expanding market;
Collaborate with a talented, curious team that values experimentation, learning, and customer empathy;
Be empowered to lead with autonomy while supported by strong leadership and product discipline; and
Help modernize aesthetics software in an industry that’s ripe for transformation through innovative, AI-native technology.

Supervisory Responsibilities

This position does not have direct supervisory responsibilities

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit at a desk and work on a computer for prolonged periods.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Note

PatientNow jobs are listed on our careers page patientnow.com/careers and select job boards. We will never ask for payment or sensitive info. Official emails come from @patientnow.com, @recura.ai or mail@ats.rippling.com

The Pay Range For This Role Is

130,000 - 150,000 USD per year (Remote (United States))

Key skills/competency

Growth Specialist
Solutions Engineering
Sales Engineering
Technical Consulting
SaaS
B2B Technology
APIs
Integrations
Data Workflows
Cloud Architecture

Skills & topics

Growth Specialist
Solutions Engineering
Sales Engineering
Technical Consulting
SaaS
B2B Technology
Revenue Growth
Customer Engagement
Product Demonstrations
Healthcare Technology
Aesthetics Software
AI Automation
Salesforce
API
Integrations
Cloud Architecture

How to get hired

Tailor your resume: Highlight experience in solutions engineering, SaaS, and B2B sales cycles. Emphasize your ability to translate technical concepts into business value for the Growth Specialist role.
Showcase relevant skills: Demonstrate experience with APIs, integrations, data workflows, and cloud architecture. Quantify your success in driving revenue and accelerating sales cycles.
Prepare for technical questions: Be ready to discuss customer workflows, design tailored solutions, and present product demonstrations effectively. Understand PatientNow's platform and its benefits for medical aesthetics practices.
Understand the company culture: Research PatientNow's vision, mission, and values. Align your responses with their emphasis on growth, innovation, and customer empathy.

Technical preparation

Master SaaS solution selling principles.,Practice API and integration explanation.,Prepare to demo complex software.,Understand healthcare software workflows.

Behavioral questions

Describe a complex sales cycle challenge.,How do you handle competing priorities?,Give an example of influencing stakeholders.,How do you build customer trust?

Frequently asked questions

How can I best tailor my resume for the Growth Specialist role at PatientNow?: To best tailor your resume for the Growth Specialist position at PatientNow, emphasize your experience in solutions engineering, sales engineering, or technical consulting within SaaS or B2B environments. Highlight your proven ability to support revenue outcomes in complex sales cycles, your understanding of APIs, integrations, and data workflows, and your skill in translating complex technical capabilities into clear business value. Quantify achievements related to accelerating sales cycles, increasing product adoption, and influencing win rates. Showcase any experience with CRM, sales enablement tools, or AI productivity tools, as well as familiarity with the healthcare technology or aesthetics industries.
What are the key technical skills required for a Growth Specialist at PatientNow?: The key technical skills for a Growth Specialist at PatientNow include a strong understanding of APIs, integrations, data workflows, and cloud-based application architecture. You'll need to demonstrate proficiency in designing and delivering tailored product demonstrations and technical presentations, as well as leading discovery sessions to understand customer technical requirements. Experience with CRM and sales enablement tools like Salesforce, and familiarity with AI productivity tools, are also beneficial.
How does PatientNow support growth and learning for its Growth Specialists?: PatientNow fosters growth and learning through a collaborative environment that values experimentation and customer empathy. The company empowers employees to lead with autonomy while providing strong leadership and product discipline. You'll work at the intersection of innovation and impact, helping real-world practices grow in a rapidly expanding market, and contribute to modernizing aesthetics software with AI-native technology.
What is the typical interview process for a Growth Specialist at PatientNow?: While the specific interview process can vary, it typically involves stages designed to assess your technical acumen, business consulting skills, and customer engagement abilities. You can expect initial screening calls, interviews with hiring managers and team members, and potentially a technical assessment or presentation. Preparation should focus on understanding PatientNow's platform, the aesthetics industry, and how you can articulate business value derived from technical solutions.
What kind of customer-facing initiatives will a Growth Specialist at PatientNow be involved in?: As a Growth Specialist at PatientNow, you will support various customer-facing initiatives. This includes participating in webinars, trade shows, industry events, and educational sessions. You may also partner with external consultants and strategic partners to support solution positioning, enablement, and customer success efforts, contributing to a strong customer presence and knowledge sharing.
How important is experience in the healthcare or aesthetics industry for this role?: While not strictly mandatory, experience in the healthcare technology, aesthetics, wellness, or elective medical industries is preferred for the Growth Specialist role at PatientNow. This familiarity allows for a quicker understanding of customer needs, workflows, and industry-specific challenges, enabling you to provide more targeted and effective solutions and advice.