Administrative Assistant II

About Pathward

Pathward is a financial empowerment company dedicated to creating financial inclusion for all™. We partner with innovators to increase financial availability, choice, and opportunity. Our goal is to remove traditional barriers to financial access and promote economic mobility through responsible, secure, high-quality financial products. We are a team of problem solvers and innovators who value diversity and believe our unique perspectives make us stronger.

We operate as a hybrid, remote-office company, committed to growing talent globally, with onsite locations including Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, and Easton, PA. While we support hybrid remote work, this particular role requires onsite presence at our Phoenix, AZ location to fulfill its essential functions.

About the Role of Administrative Assistant II

The Administrative Assistant II is responsible for providing comprehensive administrative support to management and/or a specific function within Pathward.

Key Responsibilities

• Manage calendars, arrange travel, and support leadership in utilizing Microsoft Office Suite applications effectively.
• Respond promptly and thoroughly to incoming requests, ensuring all issues are resolved efficiently.
• Provide various administrative support tasks including scanning, faxing, copying, and filing/storing documents.
• Offer analytical and administrative support to relieve managers or teams of routine administrative duties.
• Execute special projects involving continuous research and data analysis.
• Analyze issues, determine appropriate approaches, and prepare comprehensive reports or recommendations.
• Interact with employees at all levels to gather information and coordinate activities between departments and external parties.
• Coordinate onsite for executives, leading or co-leading major executive events such as leadership summits, town halls, offsites, or board-prep cycles, ensuring high-quality logistics, communication, and deliverables.
• Potentially oversee day-to-day office operations for a site, including space planning, supply management, vendor coordination, and administrative compliance, to maintain a smooth and efficient environment for associates and leaders.
• Perform other assigned duties as needed.

What You Will Need

• Typically requires a minimum of two years of related administrative experience.
• Proficiency with Microsoft applications and experience with an expense management system (e.g., Concur) is required.
• A High School Diploma or equivalent is essential.
• Strong organizational skills.
• Excellent written and verbal communication abilities.
• Proven capability in priority setting and time management.

Key skills/competency

• Administrative Support
• Calendar Management
• Travel Arrangements
• Microsoft Office Suite
• Expense Management (Concur)
• Data Analysis
• Communication Skills
• Organizational Skills
• Event Coordination
• Office Management