People Operations Specialist

People Operations Specialist at Palantir Technologies

A World-Changing Company

Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

The Role

This is a high-impact role that offers the opportunity to collaborate with stakeholders across all areas of the business. As a People Operations Specialist, you will play a critical role in Palantir’s operations, supporting employees from initial offer throughout their entire Palantir journey.

You are passionate about People Operations (employee onboarding, data management, customer service) and committed to providing high-quality service. Your ability to manage high-volume workstreams and prioritize competing demands will be crucial to your success in this fast-paced environment. You understand and can articulate the broader context of people project work – what tradeoffs were made, who made them, and what the reasons were.

You are outcome-oriented and pursue solutions in a thoughtful, iterative, and empathetic way. You have a keen eye for detail and critical thinking and are motivated by consistently improving internal processes that remove friction and create seamless employee experiences. Most importantly, you find people-focused work exciting and rewarding, and you're energized by the opportunity to work at the intersection of people and operations. At Palantir, we work hard to support all of our team members in our shared pursuit of the mission – and as a People Operations Specialist, you'll be instrumental in making that happen.

Core Responsibilities

• Ensure a smooth employee experience from the very beginning of a new Palantirian’s journey. The People Operations team is a critical gateway to helping employees connect with the valuable resources we offer and the team oversees the new hire experience for all hires. This includes, but is not limited to, sending offer letters, onboarding logistics, compliance tasks, and partnering with other internal teams.
• Create, implement, and own operational people initiatives such as internal transfer process, triaging inbound requests and partnering on HRIS process improvements.
• Identify areas of opportunity to streamline workflows and optimize operational programs, partnering with cross-functional teams to design and implement solutions.
• Dive in and leverage People data to answer questions coming from the business.
• Manage programs across the People Operations team - this could be anything from vendor management to building SOPs/new workflows to meet emerging business needs.
• Establish and maintain trust and credibility across all levels of the company.

What We Value

• Ability to independently manage competing priorities, including self-driven projects and collaborative team efforts.
• Clear and concise verbal and written communication. Ability to collaborate across a diverse set of stakeholders - including technical and business teams.
• Ability to manage high-volume workstreams while maintaining attention to detail.
• Track record of driving process improvements and identifying ways to optimize workflows over time, enhancing either the employee or operator’s experience.
• Adaptable and confident in navigating a rapidly changing work environment while solving open-ended problems through operational solutions and streamlined processes.
• Adept at acting upon feedback and maneuvering challenging and nuanced situations with tact.

What We Require

• 2+ years of experience in a similar role in a Human Resources/People team.

Salary

The estimated salary range for this position is estimated to be $75,000 - $103,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual’s relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.

Benefits

• Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance
• Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance
• Commuter benefits
• Take what you need paid time off, not accrual based
• 2 weeks paid time off built into the end of each year (subject to team and business needs)
• 10 paid holidays throughout the calendar year
• Supportive leave of absence program including time off for military service and medical events
• Paid leave for new parents and subsidized back-up care for all parents
• Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation
• Stipend to help with expenses that come with a new child
• Employees can enroll in Palantir’s 401k plan

Life at Palantir

We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.

In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.

If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help.

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Key skills/competency

• People Operations
• Employee Onboarding
• Data Management
• Customer Service
• HRIS
• Process Improvement
• Workflow Optimization
• Stakeholder Collaboration
• Attention to Detail
• Human Resources