Bilingual Case Manager @ Pair Team
placeHybrid
attach_money $48,880
businessHybrid
scheduleFull Time
Posted 2 days ago
Your Application Journey
Interview
Email Hiring Manager
***** @pairteam.com
Recommended after applying
Job Details
About Pair Team
Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care. They serve high-need Medicaid recipients through community partnerships with shelters, food pantries, and other organizations, and use a proprietary data-driven technology platform, Arc, for care coordination.
About the Opportunity
This full-time Bilingual Case Manager role is critical in a whole-person, interdisciplinary care model. The role involves direct outreach and engagement with individuals facing serious mental illness, substance use disorder, homelessness, or high medical needs while operating primarily remotely with occasional in-person visits.
What You'll Do
- Maintain a caseload using evidence-based strategies to promote health goals.
- Use relationship-based methods to support members with social support navigation.
- Conduct telephonic and SMS outreach for timely follow-ups.
- Collaborate with clinical and community teams on care management and barrier removal.
- Coordinate physical care management appointments and community support referrals.
What You'll Need
- Minimum 1+ years of work experience; case management preferred.
- Bilingual in English/Spanish with strong cultural fluency.
- Comfortable working remotely in a HIPAA compliant space.
- Strong technical skills with CRM, Excel, Word, email, and video conferencing.
- Valid driver's license and auto liability insurance.
Preferred Qualifications
- Experience working with individuals having complex chronic needs, homelessness or mental health challenges.
- 2+ years of case management experience and familiarity with motivational interviewing.
- Detail-oriented, organized, and able to multitask in a dynamic environment.
Because We Value You
- Salary: $22-$25/hour.
- Comprehensive health, vision & dental insurance, and 401k.
- Monthly $100 work from home expense stipend and gas reimbursements.
- Flexible vacation policy and provided equipment.
- Rapid career progression with room for personal growth.
Key skills/competency
- Case Management
- Bilingual
- Outreach
- Healthcare
- Community Partnerships
- Telehealth
- CRM
- Motivational Interviewing
- Collaboration
- Tech-Savvy
How to Get Hired at Pair Team
🎯 Tips for Getting Hired
- Customize your resume: Highlight bilingual case management and technical skills.
- Research Pair Team: Review their mission and recent news on Forbes and TechCrunch.
- Prepare success stories: Demonstrate experience in outreach and care coordination.
- Practice interview insights: Emphasize collaboration and problem-solving.
📝 Interview Preparation Advice
Technical Preparation
circle
Review CRM and Excel basics.
circle
Practice remote system troubleshooting.
circle
Familiarize with video conferencing tools.
circle
Update digital case management skills.
Behavioral Questions
circle
Describe a challenging case you managed.
circle
Explain teamwork in multidisciplinary settings.
circle
Discuss handling stress in high-need scenarios.
circle
Share experience overcoming communication barriers.
Frequently Asked Questions
What qualifications does Pair Team seek for the Bilingual Case Manager role?
keyboard_arrow_down
How does the Bilingual Case Manager contribute to Pair Team's mission?
keyboard_arrow_down
What technical skills are important for a Bilingual Case Manager at Pair Team?
keyboard_arrow_down
How does Pair Team support career growth in the Bilingual Case Manager position?
keyboard_arrow_down