Compliance Manager

General Purpose

To manage and execute on various aspects of PACS's compliance program and other tasks/matters as assigned from time to time by the Deputy Chief Compliance Officer, Chief Compliance Officer, or other senior members of the Compliance Department, including without limitation with respect to the Company’s compliance hotline.

Essential Duties of the Compliance Manager

• Compliance Hotline Management: Manage PACS's compliance hotline, including intake, preliminary review, and completion of claim reports, as well as tracking and reporting on related matters, all as designated from time to time by supervisor.
• Compliance Program Execution: Lead or assist on other aspects of PACS's compliance program as assigned from time to time by supervisor, including but not limited to:
• Policy & Procedure Implementation: Support the development, review, and implementation of compliance policies, procedures, and controls to ensure adherence to relevant laws, regulations, and internal standards.
• Training & Awareness: Assist in the creation, delivery, and tracking of compliance training programs and communications to foster a strong culture of compliance across the organization.
• Risk Monitoring & Assessment: Participate in identifying, assessing, and monitoring compliance risks, helping to implement mitigation strategies and controls.
• Regulatory Research: Conduct research on new or changing laws, regulations, and industry best practices relevant to PACS's operations, and summarize findings for senior compliance leadership.
• Internal Investigations Support: Provide support for internal compliance investigations, including gathering information, documenting findings, and assisting with remediation efforts.
• Audit & Reporting Assistance: Assist with internal and external audits related to compliance, preparing necessary documentation and contributing to compliance reports for management and regulatory bodies.
• Documentation & Record Keeping: Maintain accurate and organized records of compliance activities, policies, training, and investigations in accordance with established protocols.
• Cross-Functional Collaboration: Collaborate effectively with various departments (e.g., Legal, Internal Audit, Operations, HR) to embed compliance requirements into business processes.

Education & Experience Qualifications

• Bachelor's degree in a relevant field such as Business Administration, Finance, Law, or a related discipline.
• 3-5 years of experience in a compliance, audit, legal, or regulatory role, preferably within a regulated industry.
• Demonstrated understanding of regulatory requirements and compliance best practices.
• Relevant professional certifications (e.g., CCEP, CFE, CRM) are a plus.

Skills

• Strong analytical and critical thinking skills with the ability to interpret complex regulations and data.
• Excellent written and verbal communication skills for preparing reports, policies, and delivering training.
• Exceptional attention to detail and organizational abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong interpersonal skills to build relationships and influence across departments.

Physical Demands

This is largely an office-based role. The employee will frequently sit for extended periods and constantly use hands and fingers for computer work. Regular talking, hearing, and close vision are required for communication and data analysis. Occasional standing, walking, and light lifting (up to 10 lbs) may be necessary. Travel by automobile or plane may be required. Reasonable accommodations will be made for individuals with disabilities.

Join PACS: Elevate Healthcare with Us!

PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment, we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide.

If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let’s shape the future of healthcare!

Join Our Team and Thrive!

At PACS, we believe our employees are our greatest asset. That’s why we offer an exceptional benefits package designed to enhance your well-being and support your lifestyle.

Our Comprehensive Benefits Include

• Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.
• PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.
• Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.
• Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.
• Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.

Join us at PACS and take advantage of a workplace that truly values you!

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.

Key skills/competency

• Compliance Management
• Regulatory Affairs
• Internal Audit
• Policy Development
• Risk Assessment
• Hotline Management
• Investigative Support
• Legal Research
• Cross-functional Collaboration
• Training & Awareness